Embrace offers industry-leading mobile observability technology that helps engineering and mobile teams gain insights into user experience. They are looking for a passionate Customer Success Manager to enhance customer relationships and experiences.
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Skills
Account management
Communication skills
Technical aptitude
Problem-solving
Responsibilities
Own the customer lifecycle from onboarding to renewals
Provide performance insights and recommendations
Demonstrate implementation strategies for new features
Manage relationships and strategic direction with customers
Ensure effective solution use by customers
Education
Bachelor's degree in a relevant field (preferred)
Benefits
Equity offered in form of options
Health, vision, and dental benefits
Free PTO
Opportunities for learning and growth
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