Job details

Customer Success Manager

Embrace offers industry-leading mobile observability technology that helps engineering and mobile teams gain insights into user experience. They are looking for a passionate Customer Success Manager to enhance customer relationships and experiences.

Skills

Account management
Communication skills
Technical aptitude
Problem-solving

Responsibilities

Own the customer lifecycle from onboarding to renewals
Provide performance insights and recommendations
Demonstrate implementation strategies for new features
Manage relationships and strategic direction with customers
Ensure effective solution use by customers

Education

Bachelor's degree in a relevant field (preferred)

Benefits

Equity offered in form of options
Health, vision, and dental benefits
Free PTO
Opportunities for learning and growth

To read the complete job description, please click on the ‘Apply’ button

By Embrace

2 jobs

MATCH

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FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

TEAM SIZE

No info

LOCATION

No info

SALARY RANGE

$125,000/yr - $155,000/yr

EMPLOYMENT TYPE

Full-time, remote

DATE POSTED

October 18, 2024

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