Product Manager II

The Product Manager, II, shapes the overall vision of software products and applications through collaboration with clients and internal software developers, design, account management / sales, and marketing teams.

• Responsible for driving product development with a full engineering team
• Collaborate on building business case, defining product vision and strategy
• Internalize customer pain points, communicating regularly with our Customer Success, Sales, and Marketing about customer feedback
• Communicate status of project with stakeholders
• Manage the prioritized feature backlog and bug process
• Create clear and concise product specs, test, iterate and drive to launch, partnering with Engineers and Designers on product development
• Drive consensus and identify key metrics for upcoming projects
• Actively participate in roadmap planning
• Own features, end to end
• Study market trends and competitive offerings, research, monitor, and analyze industry and competitive trends regularly; provide updates and recommendations to supervisor
• #LI-LH1
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• Bachelor’s degree in communications, marketing, economics, public relations, statistics, advertising, management or related field, or equivalent experience
• 5+ Years of Product Management experience, coupled with a deep understanding of software development
• Proven experience in customer development, product definition, feature scoping, and balancing tradeoffs for industry-leading business software products
• Strong analytical skills working with Excel and SQL querying
• Ability to write clear bug reports and technical specs
• Understanding of technical constraints and when to involve engineering
• Ability to identify signal from noise, focusing on the most impactful decisions in a customer-facing context
• Demonstrated ability to develop deep empathy with customers
• Understanding of productivity tools and techniques, helping teams work better together
• Ability to produce work that is on time, clear, and high quality
• Exceptional attention to detail and demonstrated ability to work with complex concepts
• Proficient in Microsoft Office Suite
• Excellent communication skills, both verbal and written
• Ability to work autonomously and as part of a team
• Strong organization skills and ability to manage multiple high priority projects simultaneously and successfully