At Emi Labs we are on a mission to increase Frontline Workers’ access to professional opportunities.
This is a 2.7 billion population that accounts for 80% of the world’s workforce. They are digitally invisible, as there’s little to no data available on who they are, their career history, or their skill set, limiting their access to professional opportunities and growth. We're here to transform this by building the infrastructure to make Frontline Workers visible.
Our first step to achieving our mission is to transform the recruiting experience into an easy, human and fair process, for both candidates and companies with high-volume job openings.
Emi, our main product, is an A.I. recruitment assistant that enables companies to engage in a conversation with each applicant to detect interested and qualified individuals while saving Recruiters a huge amount of time by automating tasks such as screening, validating skills, scheduling interviews, and collecting documents.
We were part of Y-Combinator's Winter 2019 batch and in 2022 we have raised an $11M funding round co-led by Merus Capital and Khosla Ventures.
About the Customer Success Team
At Emi we are focused on solving real problems for our clients and for our candidates, which is why we are a customer-focused company. Our customer success team is responsible of leading the relationship with our clients and ensuring they obtain the best results from our projects together. Our team is composed of people with strong client relationship skills who are also extremely data-driven and capable of pivoting between multiple internal teams in terms of implementation, sales, product, and tech in order to drive results.
What you'll be doing
You'll be managing the relationships with our enterprise clients, guaranteeing that they get the most out of our platform and become loyal promoters, becoming a trusted partner for our customer's leadership team. You'll also be in charge of driving adoption through different initiatives, delivering result presentations, and being the voice of the customer inside our organization.
Emi Labs is committed to fostering a fair, inclusive, and equal work environment. We believe diversity is crucial to building the best team and solving Frontline Worker's access to professional opportunities, that is why Emi aims to be a leader in workplace equality and move both our company and the industry forward.
Emi is a very dynamic and new startup where growth opportunities are there for the taking! We are just building a team with great impact so now is the best time to jump aboard!
Interested in knowing more about Emi Labs?
- LinkedIn profile: https://www.linkedin.com/company/emi-labs/
- Web Page: https://www.emilabs.ai/
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**Building the Infrastructure for Frontline Workers** Frontline Workers are a 2.7 billion population who make up 80% of the world’s workforce. Yet the way they access professional opportunities and growth is extremely limited because of the lack ...
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