Sr Data Analyst - Hybrid NYC

Empassion is a Management Services Organization (MSO) focused on improving the quality of care and costs on an often neglected “Advanced illness/ end of life” patient population, representing 4 percent of the Medicare population but 25 percent of its costs. The impact is driven deeper by families who are left with minimal options and decreased time with their loved ones. Empassion enables increased access to tech-enabled proactive care while delivering superior outcomes for patients, their communities, the healthcare system, families, and society.

What your experience will be like

The Data & Analytics team is a high-impact, high-visibility team that works cross-functionally with the entire organization. We are creating a robust, flexible, and modern analytics platform that is core to delivering the company’s technology and service capabilities. The Senior Data Analyst will work alongside a team of experienced Analytics Engineers and Data Analysts to build out and maintain robust data pipelines and analytics solutions to better understand our patient population using a combination of SQL, dbt, and Looker. They will partner closely with our Growth, Product-Dev, Ops, and Finance teams to deliver explanatory and actionable insights as we work to improve the care our patients receive.

Why you belong here and how you will grow

This is a hybrid NYC based opportunity to support the buildout of Empassion’s analytics platform and to be part of a passionate, skilled, and committed team working together to realize our shared vision. We pride ourselves on providing accurate, timely, and actionable data to our internal and external users. We hold ourselves to a high standard that respects the impact our data and analytics can have on a patient’s course of care. 

The Data & Analytics team is composed of specialists who can flex across different types of work as needed. The Data Analyst will be designing and building analytics models, reports, and dashboards to enable and empower Empassion and our customers to better understand their patients. We strive to build sustainable data products that our users can operate themselves day-to-day, but are highly responsive when the business has additional data needs and questions.

We are a remote first company, fully distributed across the United States, with a hybrid in-person option for those based in NYC, meeting 2x per week. We prioritize our work activities weekly and hold ourselves accountable to deliverables. We use Slack as a team and have regular Zoom touch points. We have full team offsites 2x per year and additional travel as needed (both to improve work productivity and build team trust). We are dedicated to cultivating relationships built for trust and meaningful experiences that promote your growth. We recognize the value of autonomy, flexibility, and ownership while not losing sight of the importance of real-life experiences. We do not accept anything less than respectful, supportive, and growth-oriented teammates.

• Collaborate with cross-functional teams to understand business requirements and report on data from a variety sources, ensuring data quality, consistency, and accuracy.
• Calculate novel metrics from our proprietary application and third party platform’s data to understand how patients are moving through care programs and the quality of care they’re receiving from their providers.
• Design, develop, and maintain algorithms and data models, using SQL and dbt.
• Use Looker to create visually appealing and informative dashboards and reports to communicate data insights and enable data-driven decision-making by our stakeholders
• Create documentation and training materials for technical and non-technical users of our data products
• Work with your fellow data analysts and analytics engineers to co-author a coherent and intuitive data warehouse, providing feedback on approaches, code review, and a sense of shared ownership
• Expect your 'building time' to be roughly evenly split between dbt, LookML, Looker dashboards, and SQL analysis
• Travel up to 15% of the time to collaborate with others in NYC and Jacksonville, Florida

• 2 to 6 years of experience in data analytics or analytics engineering, having delivered actionable insights and compelling visualizations to Operations, Finance, or Clinical  teams
• Strong SQL skills
• Experience in dbt and looker
• Excellent communication skills with both technical and non-technical audiences (peers, engineers, operations, external customers or prospects)
• Excitement about working in a fast-moving startup environment
• A bias for action and enthusiasm for fast iteration and creative problem solving
• A desire to learn more about the operational workflows of our business and the healthcare delivery system as a whole

• Familiarity with the basics of healthcare delivery and data sources/standards (Claims, ADT, etc.)
• Experience working with Product-Dev teams to thoroughly understand data generated by internally-built applications
• Experience with version control using git / github

• Experience in seed or series A startups

• Competitive compensation with a simple and clear compensation philosophy
• Coworkers who are best-in-class clinicians, operators, and technologists
• Opportunities to grow your skill set and a preference for internal promotions
• A role where you can finish challenging days knowing you’re making a difference working on a truly important problem