Sr. Compliance Manager - Remote

EMPOWER OVERVIEW

Empower is a high-growth financial technology company on a mission to expand access to fair credit to give anyone in the world the opportunity to improve their financial security and mobility. We dream up and launch one-of-a-kind features that help our members get money instantly whenever they need it, save for the future, and rewrite their financial story. Our members see Empower Cash Advance as a life-saver, Empower Automatic Savings as a game-changer, and the new Empower Thrive line of credit as a lifeline to low-cost borrowing and the only practical path to building good credit.

Empower is backed by Sequoia Capital, Blisce, and Icon Ventures. Are we the next great place for you to increase your impact and accelerate your career? We think so:

Inc. ranked Empower #56 in the 2023 Inc. 5000 list of the fastest-growing private companies in the US (#55 in 2022). Forbes put Empower on its 2023 list of America's Best Startup Employers. Fast Company recognized the new Empower Thrive line of credit in their 2022 list of the Next Big Things in Tech.

THE EMPOWER WAY

Great Expectations: We come up with bold, audacious goals for ourselves and go all out for impact

Owner Mindset: We give every employee latitude to act independently, make smart choices, and move the business forward

Spirited Debate: We love skeptics and seek counter opinions to challenge our personal assumptions and expand our view

Customer Obsession: We listen to understand, empathize, and create a memorable, rewarding experience for our community

Inclusive Collaboration: We believe diverse teams make the best decisions, and we strive to give diverse voices a seat at the table

No Jerks Allowed: We value our relationships and take the time to build trust and connection and communicate respectfully

WHAT EMPOWER OFFERS

Competitive salary

Generous equity package

Full healthcare benefits

Technology expense reimbursement

Work from anywhere

JOB DESCRIPTION

Empower is looking for a high-impact Senior Compliance Manager to join Empower’s Compliance team. The individual will be responsible for owning key components of Empower’s CMS with a focus on Empower’s lending product offerings. This role presents ample opportunity to build relationships across Empower’s business teams, including Product, Credit, Marketing, Operations, and Engineering. This individual will report to the Head of Compliance.

The ideal candidate is seeking a balance between thought leadership and tactical execution. The individual has demonstrated sound judgment, pragmatism, and expert understanding of the consumer lending regulatory environment. The successful candidate excels as a player-coach and is energized by the opportunities (and challenges) of a high-growth startup.

Travel for company offsites is expected at a minimum 2 times a year.

RESPONSIBILITIES

• Maintain and mature components of Empower’s consumer lending compliance program:

  • Develop or maintain/review policies, procedures, and guidance

  • Establish and maintain documented routines for compliance oversight responsibilities 

  • Create and execute a risk-based monitoring program against applicable regulations and internal policies

  • Define impactful compliance metrics and develop other tools necessary to prepare actionable compliance reports to senior management and Empower’s Board 

  • Mature Empower’s lending compliance risk and control matrices 

• Lead lending compliance risk assessment activities

• Serve as a subject matter expert for Empower’s lending compliance related topics

• Conduct business review processes that may give rise to compliance risk (e.g., credit policy and underwriting standards, marketing collateral, new or enhanced products and services)

• Assist with the management of Empower’s third-party compliance-related audits and liaise with Empower’s bank partners and service providers on various compliance-related matters 

• Champion a strong culture of compliance 

QUALIFICATIONS

• 10+ years of consumer lending compliance experience; bank experience preferred

• Experience managing and developing teams 

• Proven ability to build strong relationships across an organization

• Demonstrated success influencing and providing effective challenge 

• Ability to holistically analyze risk trends, including recognizing signs of changes in risk levels and symptoms of control breakdowns with a keen eye to appropriately identify root causes

• Experience communicating complex regulatory concepts clearly and concisely to management and external stakeholders 

• Possess strong project management skills and ability to prioritize multiple demands

At Empower, we hire for people that push themselves to understand others and seek out ways to challenge their personal assumptions. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first. We are committed to building a diverse, inclusive, and equitable workspace where everyone (regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics) feels like they belong. Even if your experience doesn’t exactly match up to our job description, you should feel empowered to apply regardless!