Enablement Intern

What you'll do at Jamf:

At Jamf, we empower people to be their best selves and do their best work. The Enablement Intern position focuses on onboarding and training, documentation, and communication for the larger Enterprise Technology Operations team. They collaborate with other teams as needed to learn relevant processes and identify any gaps in documentation and training for the team.

What you can expect to do in this role:

• Create and update documentation, process mappings, data flow diagrams, reports, and other project artifacts as needed
• Research and gather requirements for training and documentation needs
• Maintain and update courses in the learning management system
• Gather data on common tools we use and prepare summary pages for leaders
• Prepare communications for internal operations announcements
• Organize business project requirements to help inform timeline and scope
• Support Enablement Specialists with various projects as assigned

What we are looking for:

• Minimum of 1 years of experience in a customer service focused role (Preferred)
• Strong documentation and analytical skills
• Ability to multi-task and prioritize duties
• Positive Attitude
• Strong written and spoken communication skills
• Adapt to and solve challenges quickly and efficiently
• Exceptional organizational skills
• Outstanding collaboration skills
• High attention to detail
• Work well independently and as part of a team
• Self-starter and highly-motivated
• Business level proficiency in English
• Associate or Bachelor's Degree in progress (pursuing a degree in Business Administration, Business Communication, Communications, Information Systems, Management or similar areas of emphasis preferred)

What you'll do at Jamf:

At Jamf, we empower people to be their best selves and do their best work. The Enablement Intern position focuses on onboarding and training, documentation, and communication for the larger Enterprise Technology Operations team. They collaborate with other teams as needed to learn relevant processes and identify any gaps in documentation and training for the team.

What you can expect to do in this role:

• Create and update documentation, process mappings, data flow diagrams, reports, and other project artifacts as needed
• Research and gather requirements for training and documentation needs
• Maintain and update courses in the learning management system
• Gather data on common tools we use and prepare summary pages for leaders
• Prepare communications for internal operations announcements
• Organize business project requirements to help inform timeline and scope
• Support Enablement Specialists with various projects as assigned

What we are looking for:

• Minimum of 1 years of experience in a customer service focused role (Preferred)
• Strong documentation and analytical skills
• Ability to multi-task and prioritize duties
• Positive Attitude
• Strong written and spoken communication skills
• Adapt to and solve challenges quickly and efficiently
• Exceptional organizational skills
• Outstanding collaboration skills
• High attention to detail
• Work well independently and as part of a team
• Self-starter and highly-motivated
• Business level proficiency in English
• Associate or Bachelor's Degree in progress (pursuing a degree in Business Administration, Business Communication, Communications, Information Systems, Management or similar areas of emphasis preferred)

• This is a paid internship. It will run full time through the summer and part time in the fall.

What you'll do at Jamf:

At Jamf, we empower people to be their best selves and do their best work. The Enablement Intern position focuses on onboarding and training, documentation, and communication for the larger Enterprise Technology Operations team. They collaborate with other teams as needed to learn relevant processes and identify any gaps in documentation and training for the team.

What you can expect to do in this role:

• Create and update documentation, process mappings, data flow diagrams, reports, and other project artifacts as needed
• Research and gather requirements for training and documentation needs
• Maintain and update courses in the learning management system
• Gather data on common tools we use and prepare summary pages for leaders
• Prepare communications for internal operations announcements
• Organize business project requirements to help inform timeline and scope
• Support Enablement Specialists with various projects as assigned

What we are looking for:

• Minimum of 1 years of experience in a customer service focused role (Preferred)
• Strong documentation and analytical skills
• Ability to multi-task and prioritize duties
• Positive Attitude
• Strong written and spoken communication skills
• Adapt to and solve challenges quickly and efficiently
• Exceptional organizational skills
• Outstanding collaboration skills
• High attention to detail
• Work well independently and as part of a team
• Self-starter and highly-motivated
• Business level proficiency in English
• Associate or Bachelor's Degree in progress (pursuing a degree in Business Administration, Business Communication, Communications, Information Systems, Management or similar areas of emphasis preferred)

How we help you reach your best potential:

• Named a Fortune 100 Best Companies to Work For®

• Our interns do real work in the real world, with opportunities to dive into current projects, learn alongside full-time employees, code for products in the Apple platform or gain customer facing-experience on a global scale.

• Jamf interns can expect strong support, manager involvement, and a team of helpful Jamfs to lend a hand, but also be ready to take initiative and learn in a progressive and innovative environment. And we'll save some time for fun, too.

• Many interns have been hired into full time roles, go on to great success at peer organizations, or pursue other career paths.