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Business Solutions Architect

About Us:


Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.


Position Overview:


The Business Solutions Architect is responsible for the creation and management of the requirements and technical documentation for IRT projects.  Business Solutions Architects work closely with the client, Project Managers, and technical teams to ensure that each system is built and updated to meet the needs of the protocol.  


*This position can be based remotely in the US


Responsibilities:
  •  Continuous learning on company platform and offerings as they evolve 
  • Collaborate with clients to define and document initial system requirements and enhancements needed for major changes to existing builds 
  • Act as subject matter expert on client clinical study protocol for studies with moderate to high complexity 
  • Author specifications for IRT, randomization and kit lists, and interfaces 
  • Build effective partnerships with other internal teams to move project through all phases of the development process.  
  • Support UAT setup and execution 
  • Continuous learning on company platform and offerings as they evolve 


Education:
  • Bachelor's degree or equivalent preferred; appropriate experience in the IRT industry may substitute for the degree requirement. 


Experience:
  • 2-4 years’ experience in a software business analyst role, with a proven ability to understand technical concepts and learn very quickly. 
  • 2-4 years’ experience in the life science industry  
  • Previous experience working in a fast-paced, entrepreneurial environment preferred.  
  • Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms preferred.  
  • Familiarity using SQL a plus 


Skills:
  • Strong attention to detail and quality-focus 
  • Strong customer service orientation 
  • Excellent organizational and time management skills 
  • Good communication skills  
  • Excellent organizational skills  
  • Strong interpersonal skills with the ability to work effectively with a wide variety of professionals 
  • Solid written communication, including the ability to effectively document technical information 
  • Able to work on multiple assignments with moderate supervision 


$85,000 - $100,000 a year

Benefits:

All job offers will be based on a candidate’s location, skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 30 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable.

Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume.


Endpoint Clinical is an equal opportunities employer AA/M/F/Veteran/Disability.    

 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.

#LI-MT

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Average salary estimate

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$85000K
$100000K

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What You Should Know About Business Solutions Architect, Endpoint Clinical

If you're passionate about transforming healthcare through technology, Endpoint is looking for a Business Solutions Architect to join our remote team across the US! Since 2009, we've dedicated ourselves to supporting the life sciences industry with our revolutionary interactive response technology (IRT®) solutions. With our proprietary PULSE® platform, we empower sponsors and pharmaceutical companies to achieve unparalleled success in clinical trials. As a Business Solutions Architect at Endpoint, you'll be at the heart of the action! Your role will involve creating and managing the essential requirements and technical documentation for IRT projects, ensuring that our cutting-edge systems meet the needs of each unique clinical study protocol. You'll collaborate with clients and internal teams, acting as a subject matter expert, crafting specifications, and fostering effective partnerships to propel projects through the development phases. We're excited to find someone with 2-4 years of experience in a software business analyst role, ideally within the life sciences sector, who can bring strong attention to detail, customer service orientation, and excellent organizational skills to our friendly, agile team. If you thrive in a fast-paced environment and are eager to learn and evolve with our products, this is the perfect opportunity for you to make a significant impact. Join us in Raleigh-Durham and beyond, and help revolutionize the clinical trial landscape while enjoying comprehensive benefits and a supportive work culture!

Frequently Asked Questions (FAQs) for Business Solutions Architect Role at Endpoint Clinical
What are the main responsibilities of a Business Solutions Architect at Endpoint?

As a Business Solutions Architect at Endpoint, your primary responsibilities will include creating and managing the technical documentation for IRT projects, collaborating with clients to define system requirements, and acting as subject matter expert on clinical study protocols. You'll work cross-functionally to ensure that each project meets its goals while maintaining high quality and attention to detail.

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What qualifications do I need to be a Business Solutions Architect at Endpoint?

To succeed as a Business Solutions Architect at Endpoint, you should ideally possess a Bachelor's degree or equivalent experience in the IRT industry. Experience in a software business analyst role, particularly within the life sciences sector, is crucial. Familiarity with SQL and prior experience in delivering voice, web, and mobile platforms will give you a competitive edge.

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What skills are important for a Business Solutions Architect at Endpoint?

Key skills for a Business Solutions Architect at Endpoint include strong attention to detail, excellent organizational and time management skills, and the ability to communicate effectively. A customer service-oriented mindset and strong interpersonal skills are essential for fostering collaboration with various professionals across projects.

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How does Endpoint support continuous learning for Business Solutions Architects?

Endpoint is committed to continuous learning and evolution, and as a Business Solutions Architect, you'll have opportunities to stay updated on our platform and offerings. This not only enhances your skills but also ensures that you can provide the best solutions for our clients, keeping pace with the dynamic life sciences landscape.

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What type of work environment can I expect as a Business Solutions Architect at Endpoint?

As a Business Solutions Architect at Endpoint, you'll work in a fast-paced, entrepreneurial environment that encourages innovation and collaboration. Your remote position allows for flexibility, and our supportive culture fosters team engagement and a strong sense of community among colleagues spread across various locations.

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Common Interview Questions for Business Solutions Architect
Can you describe your experience in the life sciences industry?

When answering this question, highlight specific roles you've held that relate to the life sciences sector. Discuss your understanding of IRT systems and any relevant projects you've worked on. Demonstrate your knowledge of clinical trial processes to show how you can contribute to Endpoint's mission.

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How do you approach gathering project requirements?

Explain your methodology for gathering requirements, which may include client interviews, workshops, and documentation of user stories. Detail how you ensure all stakeholder needs are met and provide examples of successful requirement gathering from previous roles.

Join Rise to see the full answer
What strategies do you use to manage multiple assignments?

Discuss your organizational skills and tools you use to prioritize tasks, such as task management software or techniques like the Eisenhower Matrix. Mention how clear communication with your team helps you stay on track.

Join Rise to see the full answer
What is your experience with SQL and data analysis?

Share any specific SQL projects you've worked on, and describe how you've used data analysis to inform project strategies or technical documentation. Highlight your ability to quickly grasp technical concepts, which is essential for a Business Solutions Architect at Endpoint.

Join Rise to see the full answer
Can you provide an example of a challenging project you managed?

Narrate a specific project that posed challenges and how you managed those challenges. Focus on your problem-solving skills, collaboration with teams, and the steps taken to successfully steer the project to completion.

Join Rise to see the full answer
How do you stay updated with industry trends in life sciences and technology?

Mention specific resources you utilize, such as industry publications, webinars, networking events, or professional organizations. This shows your commitment to continuous learning and staying informed about advancements relevant to your role.

Join Rise to see the full answer
In your opinion, what is key to successful collaboration with technical teams?

Discuss communication techniques that foster success, such as regular check-ins, clear documentation, and using collaborative tools. Emphasize how building trust with technical teams is crucial for ensuring a smooth workflow.

Join Rise to see the full answer
What qualities do you think are important for a Business Solutions Architect?

Mention attributes like analytical thinking, attention to detail, effective communication, and a customer-focused mindset. Explain how these qualities contribute to the success of IRT projects and client relationships.

Join Rise to see the full answer
Describe your experience with user acceptance testing (UAT).

Share specific instances where you've facilitated UAT, detailing your role in preparing test cases, executing tests, and how you gathered feedback from users to inform final system adjustments.

Join Rise to see the full answer
Why do you want to work for Endpoint as a Business Solutions Architect?

Convey your passion for Leveraging technology in the life sciences industry and how Endpoint’s mission resonates with you. Discuss your enthusiasm for working in a collaborative environment and your eagerness to contribute to impactful projects.

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endpoint is focused primarily on providing interactive response technology (IRT) systems and solutions that support the life sciences industry. endpoint’s proprietary IRT system configuration engine, PULSE, provides non-technical users with the ne...

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Full-time, remote
DATE POSTED
March 13, 2025

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