Engineering Manager

Our mission

We're building new ways to support our customers in their hour of need.

It's not just about revolutionising customer experience. We want to reduce the distress caused by accidents and personal disasters, and one day remove it altogether!

Over the last 12 months, we've grown from a team of 87 to 200+ and more than doubled our customer base. And over the next 24 months, we’re looking to help thousands more customers by launching new products and services across different categories and countries.

If you're looking for a challenge, our next chapter is set to be an exciting one.

How we work

We've created a culture of trust which allows us to work autonomously without fear of failure, to challenge decisions, and be heard. It empowers us to drive our own careers and to move at unparalleled speed. And because we're treading new ground, we're all mastering new skills along the way.

Explore our culture handbook find out more about life at Marshmallow, or read our blog!

Engineering at Marshmallow

Our engineers are at the heart of the solutions. They work on product builds from start to finish, solving lots of challenges to help us build fast and scale up! Our engineers cover a range of skills across frontend, backend, fullstack, iOS and android, and work alongside designers, data scientists, researchers and product managers within our product teams.

Our product teams include: the new Home team, the Growth team, the Efficiency team, and the Claims team (to name a few!) Each team sets its own roadmap, and actively pushes our codebase forward.

Learn more about our teams and how our engineers work here!

What you’ll be doing

We run small cross-functional teams who have high autonomy and ownership. We get things done, moving fast with more than 120 production releases a week with a modern tech stack. These systems provide our customers with affordable and inclusive car insurance through us directly, and through integrating our systems with globally recognised partner comparison websites.

As an Engineering Manager in Marshmallow you will own software development and delivery in your team. You will be working closely with your Product Manager to understand and shape the team’s roadmap, and you will be leading its resourcing, planning and execution. You will be an advocate for long-term engineering success to the senior leadership team, working closely with your Teach Lead to propose and drive initiatives to improve the robustness, reliability and scalability of our systems. You will play a key role in coaching every engineer on the team and helping them set objectives that will drive their careers forward. You will work with the team to improve their processes and ways of working. Outside of the team you’ll also be supporting the wider Engineering Management team with hiring exceptionally talented engineers and shaping Marshmallow into a fantastic place to work.

Requirements

Who you are

As a young business in a challenging global environment we are constantly reviewing our ways of working to adapt and succeed. To thrive in this role, above all you will need to demonstrate a great degree of end-to-end ownership. Besides that, you will be demonstrating the following:

• You have an empathetic leadership style and you build strong, effective relationships. You understand when to give support and when to coach an engineer to find their own solution
• You understand the importance of feedback, how to give constructive feedback and how to ask for feedback to become a better manager
• You are open and honest and encourage others to do the same
• You know when to pick up a task yourself and when you can delegate to create learning opportunities for others
• You set a good example to the rest of the team on how to balance delivery and taking care of yourself to avoid burnout
• You are proactive and happy to volunteer to lead new initiatives or offer support to others
• You would like to help Marshmallow build a world-class engineering organisation, working with other engineering managers, sharing best practices and lessons learned from your past experience

What we're looking for from you

• 2+ years experience managing high-performing teams
• Technical background as an engineer with commercial experience. Experience growing a team quickly, iterating over ways of working and involving the team as you go.
• Experience hiring exceptional talent and an interest in helping attract the best engineers to Marshmallow

Benefits

Perks of the job

• Flexi-office working – Spend at least 1-2 days a week with your team in our collaborative London office. The rest is up to you!
• Work from anywhere programme - Opportunity to work from abroad on a temporary basis
• Work from home budget – Get a personal budget to set up your home office ️
• Learning and training – Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset
• Mental wellbeing support – Access therapy and mental health sessions through Self Space, and sign up for your free subscription to Calm
• Equity – Get options in Marshmallow as part of your offer, and have a real stake in the company’s success
• Private health care - Enjoy all the benefits Vitality has to offer, including reduced gym memberships and discounts on smartwatches
• Plus all the rest; 33 days holiday (including bank holidays), pension, cycle to work scheme, monthly team socials and company-wide socials every month!

Our process

We break it up into 4 stages:

• Initial call with Michela Biccari our Tech Talent Acquisition Partner (45 mins)
• A Past Experience interview with Xenofon Papadopoulos, our VP of Engineering (1 hour)
• A Ways of Working and Delivery interview with one of our Tech Leads (1 hour)
• A Culture interview with one of our Engineering Managers (1 hour)

Everyone belongs at Marshmallow

At Marshmallow, we want to hire people from all walks of life with the passion and skills needed to help us achieve our company mission. To do that, we're committed to hiring without judgement, prejudice or bias.

We encourage everyone to apply for our open roles. Gender identity, race, ethnicity, sexual orientation, age or background does not affect how we process job applications.

We're working hard to build an inclusive culture that empowers our people to do their best work, have fun and feel that they belong.

Background Checks

To meet our regulatory obligations as an FCA-authorised financial services company, we need to do some background checks on all new hires. That means carrying out a DBS check and making sure you don't have any live criminal proceedings. Feel free to ask our Talent Acquisition team if you have any questions about this!