Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.
Job Summary
The Enterprise Business Architect plays a key role in bringing the portfolio approach to life across our various products. The Enterprise Business Architect is a critical bridge between business leaders, technology leaders, and Enterprise Architects to ensure that strategy, capabilities, and execution are in alignment. The incumbent will establish themselves as an expert in all Surescripts products and identify ways to make product assets reusable to simplify implementation for our customers, drive effective integration and consistency of our products and understand the interdependencies of data and design between our products. The incumbent will establish an effective governance structure for key customer initiatives and integrate workflows, business processes, business information, and transitions when multiple Surescripts products are implemented concurrently.
Responsibilities
Provide thought leadership that continuously drives internal teams to stay out of the “product silo” and focus on building seamless, transparent, integrated, and smooth workflows that create value for our customers.
Provide overall direction, guidance, and definition of business architecture to effectively support business strategy. Use business modeling methods to ensure results-oriented deliverables that can be recreated and used for project-level initiatives and decision-making.
Obtain and integrate clinical input into process and workflow decisions, including by effectively partnering with our VP Chief Physician Consultant and identifying methods of connecting with end-users (providers).
Collaborate with our User Interaction team to build early workflow prototypes to demonstrate how products will cross-pollinate and work together to meet providers’ expectations.
Provide direct input into the governance cycle that supports the achievement of key goals, planning and execution of various business scenarios, and delivery of bottom-line business value.
Enable cross-functional teams to work in parallel by providing guidance and direction in support of business solution architecture.
Apply advanced analysis skills and experience in principles of solutions design to define appropriate customer solution, scope the effort and provide guidance in developing/implementing multiple solutions.
Develop business interdependencies matrix and maps to understand and communicate cross-product inputs and outputs as well as the dependencies on data and processes from cross-functional teams and systems.
Structure and present recommendations to senior client leadership, exhibiting exceptional communication skills while driving executive buy-in.
Lead work with internal and external representatives to document the following, for new products and product enhancements. Business Workflow and Process Diagrams; Business Use Cases (high-level product business requirements); Business Requirements; and other business documents as required.
Provide guidance and influence over team members and project team members from both business and IT organizations
Present and lead review discussions of the above documents; finalize documents for walkthrough and communication to the development teams
Provide business requirements and data analysis requirements as input to the Business Analysts’ business requirements
Provide oversight to development ensuring goals and timelines are met. Escalate to project and business management as needed when goals and timelines will not be met
Provide requirements for complex reporting solutions to meet business needs while working with business partners as well as other external/technology partners
Provide product direction and support for and during QA testing
Provide product support internally and externally
Provide input into enhancing business analysis processes and deliverables
Qualifications
Basic Requirements:
Bachelor’s degree or equivalent experience
8+ years of experience in related, progressive roles as a business analyst, system analyst or quality analyst; or experience in a position where understanding health care business requirements and product is key
5+ years of training or experience in creating use cases, business modeling and business requirements
5+ years of experience in driving projects independently
Demonstrated ability to develop strong relationships across the enterprise
Demonstrated leadership in communications/collaboration, performance improvement, and issue resolution
Holistic, big-picture, conceptual, and innovative thinking
Preferred Qualifications:
Experience working in an Agile and Product Management environment
Experience with Surescripts products, including expertise in Surescripts products that are being implemented concurrently.
Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed .
What You’re Like
Better care experiences. Improved outcomes. Reduced costs. These are what our customers care about. And you’re ready to step into a key role as part of the solution, not just for our customers’ benefit, but for healthcare at large.
What We’re Like
Ours is a diverse team of leaders who execute business strategy. If we had to choose just one thing that we all have in common, it’s curiosity. Curiosity drives our understanding of health IT as we translate exciting concepts into actionable build requirements. We know what it takes to get new products to market.
What the Work is Like
In Product Innovation, we are on a mission to innovate unmatched solutions for patients and the people that care for them during the moments that matter. This work punches above its weight. Its impact is nationwide. Through user-centered design philosophy and iterative innovation, we leverage open and trusted relationships with our partners to get at our customers’ unmet needs.
Why Wait? Apply Now
We’re a midsize company. This means you’re not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.
At Surescripts, base pay is one part of our Total Rewards Package (which may also include bonus, benefits etc.) and is determined within a range. The base pay range for this position is $135,848 - $166,037 per year. Your base pay may vary within or outside of this range depending on a number of factors, including (but not limited to) your qualifications, skills, experience, and location.
Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the
Keep You and Yours Healthy
,
Balancing Work and Life
, and
Where Talent Takes Shape
links under the
Better Benefits. Better Work. Better Life
section of our careers site.
Physical and Mental Requirements
While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.
Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.