Automotive Detailer - RDU Airport - Now Hiring

As an Automotive Detailer at Enterprise Mobility, your responsibilities will include cleaning and sanitizing vehicle interiors, washing the vehicle exteriors, checking fuel levels and fluid conditions, inspecting for damages, and ensuring the overall cleanliness of both the vehicles and the branch site. You'll be instrumental in upholding our Complete Clean Pledge, which aims to provide a safe and hygienic experience for every customer using our rental services.

To qualify for the Automotive Detailer position at RDU Airport with Enterprise Mobility, candidates must be at least 18 years old, possess a valid driver's license with a clean driving record, and live within a 45-minute commute of the airport. Successful applicants should also not have any drug or alcohol-related convictions on their driving record in the last five years.

Enterprise Mobility offers an attractive benefits package for Automotive Detailers, including paid time off, health, dental, vision, and life insurance, alongside a robust retirement savings plan with matching contributions. Additionally, employees have access to training and development opportunities, enhancing both professional skills and career growth.

Automotive Detailers at Enterprise Mobility have flexible work schedules, which include evening shifts and weekends. A typical week might include working from 1:00 PM to 10:00 PM from Tuesday to Saturday or an alternative schedule with shifts ending early. This flexibility allows employees to achieve a healthy work-life balance.

Enterprise Mobility emphasizes safety and cleanliness through its Complete Clean Pledge, which requires Automotive Detailers to adhere to rigorous cleaning protocols. This includes sanitizing vehicle interiors, conducting thorough inspections, and maintaining a clean work environment. You'll play a vital role in ensuring every vehicle is cleaned to the highest standards before it reaches our customers.

When answering this question, highlight any previous experience in car cleaning, detailing, or maintenance, focusing on the skills you developed. Be sure to describe specific tasks you've completed in past roles, such as cleaning techniques, the equipment you used, and your attention to detail.

In response, emphasize your organizational skills. Explain how you assess the cleaning needs of each vehicle and establish a systematic approach that ensures efficiency while maintaining quality. Mention any tools or checklists that help you stay organized.

Discuss your conflict resolution skills by recounting a specific situation where you successfully addressed a customer's concerns. Talk about how you maintained professionalism, listened actively, and offered solutions to ensure customer satisfaction.

Here, detail your understanding of cleaning protocols and the importance of sanitization, especially in the current health climate. Mention any specific practices you follow and why being thorough is crucial for customer safety.

Affirm your comfort with fast-paced environments and provide examples from your past experiences that showcase your ability to stay focused and efficient under pressure. Highlight the strategies you employ to maintain quality while working quickly.

Select a relevant example where you took extra measures to ensure satisfaction or quality in your work. This could be anything from providing exceptional service, improving a process, or resolving a difficult situation.

Discuss your commitment to safety, mentioning specific personal protective equipment (PPE) you would wear and the procedures you follow when handling cleaning chemicals. Emphasize the importance of adhering to safety standards to ensure personal and customer safety.

This is your chance to express your enthusiasm for the position. Highlight Enterprise Mobility's reputation, commitment to quality, and the opportunities for professional growth. Let your passion for customer service and vehicle care shine through as you explain your desire to contribute positively to the team.

Explain your approach to identifying cleanliness issues and detail how you would rectify them. Discuss your quality control mindset and willingness to address and resolve concerns promptly to uphold the company’s standards.

Reflect on your personal motivation, whether it’s the satisfaction of delivering a clean vehicle to a customer or the pride in your work’s quality. Sharing what drives you will give the interviewer insight into your character and work ethic.