Customer service agent

OverviewThe Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs.The CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.This role is available as a part-time position in Ogden, UT! The available schedules are (Friday-Saturday-Sunday) or (Saturday-Sunday-Monday).The role starts at $16.00 / hourResponsibilitiesProvide a high level of customer service by assisting customers and assessing their rental needs by offering additional productsMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-insNotify Management of any known customer problemsNotify Management of any known vehicle problems and any required vehicle maintenancePerform miscellaneous and backup duties job-related duties as assignedEqual Opportunity Employer / Disability / VeteransQualificationsMust be at least 18 years oldMust be available to work weekendsMust have a valid drivers license with no more than 2 moving violations and / or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related conviction on driving record in the past 5 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureEnterprise Mobility / Enterprise Rent-A-Car / Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important.Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.Last updated : 2024-09-24