Job details
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Mid Market Customer Success Manager
Envoy, a workplace platform, is seeking a Mid-Market Customer Success Manager to ensure customer success and drive growth in a hybrid role in Austin, Texas.
Skills
- Customer-facing experience in B2B SaaS companies
- Expertise in customer lifecycle management
- Excellent prioritization and presentation skills
- Ability to leverage data for customer and internal goals
Responsibilities
- Manage accounts across the customer lifecycle
- Establish success plans and metrics with customers
- Identify expansion opportunities and drive higher adoption
- Be the Voice of the Customer and handle escalations
- Maintain updated account records
Benefits
- Market competitive salary
- Equity for full-time roles
- Great benefits package
To read the complete job description, please click on the ‘Apply’ button
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By
Envoy
We connect people, spaces and data to power the places where people work best together.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$100,300/yr - $113,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
February 11, 2024
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