Entry Level Infrastructure Repair Technician - Data Center

As an Entry Level Infrastructure Repair Technician at EOS IT Solutions, your key duties include performing hands-on repairs and replacements of defective hardware components, conducting routine maintenance, managing spare parts inventory, and collaborating with technical teams to ensure minimal downtime. You will also document repair activities and assist with the installation of new hardware, making sure everything runs smoothly.

To qualify for the Entry Level Infrastructure Repair Technician position at EOS IT Solutions, you should have a technical diploma or certification in electronics, computer hardware, or a related field. Familiarity with hardware from brands like Cisco, Juniper, and Arista is preferred. General hands-on experience in a data center environment will also give you an edge!

The work schedule for an Entry Level Infrastructure Repair Technician at EOS IT Solutions involves rotational shifts, providing 24/7/365 service. You can expect to work 8 to 10-hour shifts for 3 to 4 days a week, followed by 2 to 3 days off, offering a good work-life balance while engaging in rewarding technical challenges.

While prior experience is helpful, it is not strictly necessary for the Entry Level Infrastructure Repair Technician role at EOS IT Solutions. We are looking for candidates who exhibit a proactive attitude towards learning and a willingness to tackle technical challenges. Passion for technology and a desire to work in a data center environment will be significant assets!

The Entry Level Infrastructure Repair Technician position at EOS IT Solutions does have some physical requirements. You should be able to lift and maneuver heavy equipment—up to 50 pounds, and occasionally up to 100 pounds. You'll also need to navigate confined spaces and maintain dexterity while managing small hardware components.

When answering, focus on specific examples of hardware repairs you've performed, mentioning the types of equipment and tools used. Highlight any challenges you faced and how you overcame them, showcasing your problem-solving skills in a data center setting.

Discuss your approach to task prioritization, perhaps mentioning systematic methods or using tools like checklists. Emphasize your organizational abilities and how you ensure critical tasks are handled promptly without sacrificing quality.

Describe a step-by-step process for troubleshooting, including checking physical connections, reviewing system logs, and conducting tests. It’s important to show your logical approach to problem-solving and how such steps lead to successful repairs.

Speak about your familiarity with inventory management software if applicable, or describe how you’ve handled inventory in past roles. Highlight your attention to detail and organization when managing spare parts or tools.

Safety is crucial in data centers. Outline the safety guidelines you adhere to, like proper lifting techniques, maintaining clear pathways, and using personal protective equipment. This shows your awareness of safety measures in a technical environment.

Discuss the importance of lifecycle management, from installation to decommissioning hardware. Illustrate your understanding of maintaining performance, conducting upgrades, and responsible recycling of old equipment.

Illustrate how you've managed stress in past roles. Focus on maintaining composure, utilizing a systematic problem-solving approach, and relying on teamwork during critical outages or urgent repairs.

Emphasize the importance of effective communication and teamwork in managing downtime, coordinating repairs, and ensuring that every team member is informed. Provide examples of how you’ve successfully collaborated with colleagues on projects.

Share your passion for technology and problem-solving. Mention how overcoming challenges in hardware repairs or continually learning about emerging tech keeps the role exciting and fulfilling for you.

Connect your interests in technology with the mission of EOS IT Solutions. Discuss your enthusiasm for working in a global tech environment and how you see yourself contributing to the company's commitment to quality service.