Release Manager

WHAT MAKES US EPIC?At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.PRODUCTIONWhat We DoWhether it’s driving a vision from start to finish or collaborating with teams to inspire and deliver projects of Epic quality, Epic’s production teams take pride in consistently delivering world-class products and experiences.What You'll DoEpic Games is looking for a quality-focused Release Manager to work closely with our producers, programmers, build engineers, and QA teams to oversee the build and release process for Fortnite. In this position, you will work directly with the brightest technical minds in the business as we build the premier game engine for a multitude of platforms. The Release Management team are the guardians of build before they get to players and creators. They are looked upon to identify and mitigate risks associated with player experience, communicate timelines clearly, and set a path forward for each milestone.In this role, you will• Developing new practices and structures to better scale release management and stabilization processes across our Fortnite ecosystem. Owning the scheduling, coordination, quality control, and external certification process across multiple platforms and/or products• Knowing the process for submitting builds to external partners inside and out, and is the expert on all things related to external build certification. Owning publishing tools verification process as related to build certification and release• Working with publishing and dev team to determine release content plans as related to sales, giveaways, promotions, etc and shepherds that content through external party approvals for release• Working closely with QA, Build Engineers, and Lead Programmers on monitoring the automated build and integration process to ensure correct build execution, and facilitate the resolution of build failures. Working with Build Engineers to understand and communicate the impact of branches and code merges• Working with QA Leads to establish and maintain bug triage process, determine and prioritize must-fix issues for release and work with appropriate team members to ensure bug fixes happen as planned• Working closely with dev production, QA, and Live Ops teams on identifying and resolving risks related to milestones and releases. Coordinating internal and external release notes, known issues, and knowledge base updatesWhat we're looking for• Strong project management and communication skills• Demonstrated ability in right-sized process development and improvement• Experience with build and release processes for Software or Games as a Service product• Familiar with Perforce, Jira, Grafana• Experience working with database technology• Exposure to platform certification processes• Technical orientation and a strong understanding of software development• Knowledge of the game development process and exposure to working with shipped and live titlesThis role is open to multiple locations in North America (excluding CA & WA)EPIC JOB + EPIC BENEFITS = EPIC LIFEOur intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.ABOUT USEpic Games spans across 19 countries with 55 studios and 4,500+ employees globally. For over 25 years, we’ve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic’s award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.Like what you hear? Come be a part of something Epic!Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.