Equal Opportunity Assistant

Duties

As a Equal Opportunity Assistant, AC-0361-2 your typical work assignments may include the following:

• Provide referencing and editing support for Anti-Harassment reports and Final Agency Decisions.
• Serve as a second chair in all Anti-Harassment interviews and create a detailed record of the interview through stenography or transcription skills, timestamping such records with Zoom recording, reviewing various files, and other documentary evidence, and obtaining and summarizing relevant factual information.
• Establish, maintain, and close case files in Document Management (DM), iComplaints, and other case management software as relevant, compile workload and status reports, and locate and abstract data from files and records.
• Assist in interviewing parties that approach O&I and advising them of (1) the appropriate office or agency that handles particular types of complaints, (2) procedural requirements for filing complaints, and (3) the format of the complaint being filed.
• Provide document and file coordination in support of Anti-Harassment and discrimination complaint cases, track the status of cases in case tracking systems and reports.
• Provide administrative support for the preparation, maintenance, storage and retrieval of O&I files, ROIs and FADs; assist GAO staff, outside agencies, and members of the public in their request for O&I documents.
• Prepare reviews and distribute documents correspondence form letters and other written materials at the direction of the Managing Director.
• Schedule and arrange meetings and conference calls, maintain the Managing Director's calendar, prioritize MD e-mails phone calls, and document review.
• Serve as a point of contact for general inquires, request and questions for Managing Director or about O&I.
• Develop and implement internal procedures and guidelines for handling files, templates, and other items that will increase efficiency and effectiveness, and take the lead in collaborating with others within and outside the organization to implement new and innovative administrative support initiatives.

Requirements

Conditions of Employment

Must be a U.S. Citizen
Males born after 12-31-59 must be registered for Selective Service
Suitability for Federal employment, as determined by a background investigation
Completion of a probationary period is required.
This is not a bargaining unit position.

You must meet the specialized experience by the closing date of this announcement to be considered.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  To apply for this position, you must submit a complete Application Package which includes:

  • Your résumé showing work schedule, hours worked per week, dates of employment and duties performed.

  • Other supporting documents:
    • Cover Letter, optional
    • Veterans' Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
  • To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
  • If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Karen Render at renderk@gao.gov to obtain an alternative application.

  Agency contact information

  Karen Render

  Phone

  4046791945

  Email

  renderk@gao.gov

  Address

  Government Accountability Office
  Human Capital Office
  441 G Street NW
  Washington, DC 20548
  US

  Next steps

  After the closing date of this announcement, GAO's Human Capital Office will conduct an evaluation of your qualifications by reviewing your assessment questionnaire and resume to complete an analysis. Please be as complete and thorough as possible. If your application is rated "best-qualified," your name will be referred to the selecting official for consideration. At this point you may be contacted for an interview.
  
  If you do not meet the key requirements, and/or basic qualifications or you fail to submit all required application materials, your application will not be considered.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

United States Citizens