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Senior Manager, PMO Strategic Planning & Governance

At EFG (ESL FaceIt Group) we create worlds beyond gameplay, where players and fans become a community. We pride ourselves in having a corporate social responsibility: “IT’S NOT GG, UNTIL IT’S GG FOR ALL”. Our passion, craft, and DNA are aligned to create and shape the world of esports, gaming tournaments, leagues, events, and holistic ecosystems through our millions of players, fans, and heroes, as well as through our people, and culture. 

POSITION OVERVIEW

The Manager of Strategic Planning & Governance plays a pivotal role in the Esports World Cup (EWC) project, overseeing the development and implementation of strategic initiatives while ensuring project alignment with organizational goals. This position is critical in navigating the complex and dynamic environment of EWC, focusing on enhancing agility and flexibility while maintaining a single source of truth and aligned channels of communication and documentation. The role requires a strategic thinker with excellent organizational and communication skills, capable of adapting to the fast-paced and ever-changing landscape of esports events.

KEY RESPONSIBILITIES

  • Manage a Team of PMO Coordinators in a direct reporting line.
  • Establish and maintain the Scope of Work (SoW) process, ensuring it remains up-to-date and reflective of project changes.
  • Develop and implement a robust change management process for the SoW to accommodate the dynamic environment of EWC.
  • Create and manage a workshop framework for internal and external stakeholders, including monthly client facing office visits in Riyadh and workshops.
  • Design and oversee internal and external meeting structures, including agenda setting, action item tracking, and moderation.
  • Implement and maintain an effective communication plan for regular updates across aligned channels, including Slack channel structure.
  • Develop and manage an escalation process for stakeholders to raise critical issues, ensuring timely resolution of potential roadblocks.
  • Oversee the implementation of a centralized documentation system, including Drive structure for internal and external documentation.
  • Roll out and manage task management tools to enhance project efficiency.
  • Collaborate with other PMO managers to ensure strategic alignment across all 3 PMO functions.
  • Facilitate strategic decision-making support to the project leadership, helping navigate priorities based on change requests.
  • Coordinate with internal and external stakeholders to ensure alignment of strategic goals and project deliverables.
  • Identify and mitigate potential risks to project success through proactive planning and risk management strategies.
  • Foster a culture of continuous improvement by encouraging innovation and best practices within the strategic planning process.
  • Support the development of long-term strategic plans for the EWC project, considering market trends and competitive landscape.

  • Demonstrate exceptional strategic thinking with the ability to navigate complex project environments and maintain a single source of truth for Scope of Work (SoW) processes.
  • Possess advanced project management expertise to facilitate cross-functional workshops and meetings with internal and external stakeholders.
  • Superior communication skills to develop and maintain effective communication channels across multiple organizational levels.
  • Show proven capability in change management, particularly in adapting to dynamic project environments and implementing flexible governance frameworks.
  • Demonstrate strong analytical skills to support strategic decision-making and prioritize project initiatives.
  • Showcase proficiency in documentation management and centralized information systems.
  • Display advanced skills in using project management tools and software for efficient tracking and coordination.
  • Leadership capabilities in creating and maintaining standardized processes across complex organizational structures.
  • Demonstrate a track record of successfully managing high-stakes, multi-dimensional projects with multiple stakeholders.
  • A positive, solution-oriented mindset that transforms interpersonal challenges into collaborative opportunities.
  • Showcase remarkable personal resilience by maintaining positive and constructive energy during high-pressure project transitions.
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What You Should Know About Senior Manager, PMO Strategic Planning & Governance, ESL FACEIT GROUP

If you're looking to make a significant impact in the fast-paced world of esports, we at EFG (ESL FaceIt Group) invite you to consider the role of Senior Manager, PMO Strategic Planning & Governance. In this position, you'll be at the forefront of the Esports World Cup (EWC) project, steering strategic initiatives that resonate with our corporate ethos, 'IT’S NOT GG, UNTIL IT'S GG FOR ALL'. Your responsibilities will span from managing a team of PMO Coordinators to establishing and refining the Scope of Work process that keeps our projects in sync with evolving organizational goals. You'll facilitate dynamic workshops and meetings to foster collaboration, maintain clear communication channels, and leverage advanced project management tools to enhance operational efficiency. Emphasis will be placed on adapting to the ever-changing esports landscape while implementing a change management process that reflects our commitment to agility. Leadership is key in this role, as you'll need to cultivate a culture of continuous improvement and effective risk management. With your strategic thinking and strong communication skills, you'll navigate complex project environments, support decision-making, and build strong relationships with stakeholders. This is your chance to contribute to a thriving community of players and fans, making esports experiences better for everyone involved. Join us on this exciting journey at EFG and be a part of shaping the future of gaming and esports!

Frequently Asked Questions (FAQs) for Senior Manager, PMO Strategic Planning & Governance Role at ESL FACEIT GROUP
What are the primary responsibilities of a Senior Manager, PMO Strategic Planning & Governance at EFG?

The Senior Manager, PMO Strategic Planning & Governance at EFG is responsible for overseeing the Esports World Cup project, managing a team of PMO Coordinators, and establishing effective processes for the Scope of Work (SoW). This includes developing communication plans, coordinating workshops, and facilitating strategic decision-making. They also focus on enhancing agility in the project environment while maintaining a centralized documentation system to ensure all stakeholders are aligned.

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What qualifications are required for the Senior Manager, PMO Strategic Planning & Governance position at EFG?

To be considered for the Senior Manager, PMO Strategic Planning & Governance role at EFG, candidates should possess advanced project management expertise, strong analytical skills, and proven capabilities in change management. A background in managing complex projects with multiple stakeholders, as well as superior communication skills, is essential. Experience in the esports or gaming industry is highly valued.

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How does the Senior Manager, PMO Strategic Planning & Governance contribute to project success at EFG?

The Senior Manager, PMO Strategic Planning & Governance plays a vital role in ensuring that the EWC project aligns with organizational goals. Through meticulous planning, effective risk management, and fostering open communication, they help navigate potential roadblocks and ensure project adaptability. Their leadership fosters a culture of innovation and continuous improvement, driving project success across all dimensions.

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What kind of team dynamics can a Senior Manager expect when working at EFG?

At EFG, the Senior Manager, PMO Strategic Planning & Governance will lead a team of PMO Coordinators, fostering a collaborative atmosphere where creativity and strategic thinking thrive. The dynamic team environment requires excellent interpersonal skills and the ability to transform challenges into opportunities for collaboration. You'll be working alongside diverse talent, all committed to delivering outstanding esports experiences.

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What tools and systems will a Senior Manager use in their role at EFG?

In the role of Senior Manager, PMO Strategic Planning & Governance at EFG, you will utilize a range of project management tools and software to track and coordinate projects effectively. You'll also implement change management processes, maintain a centralized documentation system, and develop communication frameworks that streamline interactions across various channels, ensuring that everyone involved is kept informed and engaged.

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Common Interview Questions for Senior Manager, PMO Strategic Planning & Governance
Can you describe your experience with project management methodologies as a Senior Manager?

When answering this question, it's beneficial to highlight specific methodologies you have used, such as Agile or Waterfall. Discuss how you tailored these methodologies to meet project goals at EFG, citing examples of successful projects where these approaches led to efficiency and effective results.

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How do you ensure alignment among stakeholders in complex projects?

To address this, emphasize your communication strategies. Describe how you establish regular updates, conduct workshops, and foster transparent channels for feedback to keep stakeholders engaged and aligned with the project’s objectives and changes.

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What strategies do you employ for risk management within a project?

Explain your proactive approach to identifying, assessing, and mitigating potential risks. Discuss how you utilize tools for tracking issues and how your analytical skills allow you to foresee challenges early in the process, ensuring that the project remains on track.

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Can you share an example of a challenging project you managed and how you navigated it?

Present a specific project that posed challenges, detailing the obstacles faced and the strategies you employed to overcome them. Highlight your leadership skills, decision-making process, and the ultimate positive impact on the project's success at EFG.

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How do you handle changes to the Scope of Work in a fast-paced environment?

Discuss how you emphasize flexibility and the importance of maintaining an updated Scope of Work. Illustrate your change management process and how you communicate adjustments to all relevant stakeholders to ensure everyone remains informed and aligned throughout the project's lifecycle.

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What role does data play in your strategic decision-making process?

Highlight your proficiency in using data analytics and reporting to inform strategic decisions. Explain how you leverage data to assess performance metrics, identify trends, and guide prioritization of project initiatives at EFG.

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How do you foster a culture of continuous improvement within your team?

Explain your commitment to encouraging team members to share innovative ideas and best practices. Discuss how you implement feedback loops, conduct regular reviews, and recognize team contributions to create an environment where continuous improvement is valued and prioritized.

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How do you prepare for and facilitate high-stakes meetings?

Talk about your process for setting agendas, defining objectives, and ensuring that action items are tracked effectively. Stress the importance of setting a constructive tone for the meeting and your ability to encourage participatory dialogue among all attendees.

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What techniques do you use to manage a remote team effectively?

Share your methods for maintaining effective communication across remote channels, such as using video conferencing tools, regular status updates, and team-building activities. Address the importance of fostering engagement and ensuring that all members feel connected and valued.

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In your opinion, what is the future of project management in the esports industry?

Convey your vision of how project management will evolve within esports, focusing on trends you foresee, such as increased reliance on technology, the integration of real-time analytics, and the need for flexible governance. Discuss how you plan to adapt to these changes in your role at EFG.

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Inclusive & Diverse
Diversity of Opinions
Transparent & Candid
Growth & Learning
Customer-Centric
Mission Driven
Rapid Growth
Work/Life Harmony
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 6, 2025

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