UI/UX Designer

Details JD • Provide guidance to project teams on UX design projects ensuring the delivery of high-quality solutions that meet client objects and exceed expectations. • Develop UX standards and best practices for the Design Thinking practice and the broader Process Optimization group to integrate into its operations and delivery... • Conduct and facilitate research activities to understand end users, their needs, pain points and requirements to optimize the end user experience and shape the design of solutions. • Facilitate workshops to generate innovative solutions to end-user challenges and pain points. • Translate low-Client requirements and wireframes into high-Client prototypes to drive alignment on features and functionality among key stakeholders. • Create designs for multiple contexts and devices (e.g. desktop, mobile, tablet) with special attention to info architecture (e.g. content grouping, hierarchies, system/process flow and user flows). • Plan and conduct usability tests and provide reports with actionable recommendations • Plan and conduct concept reviews, task walkthroughs and other evaluations to support the iterative design process. • Provide input on dashboard design, help set standards. • Interface with users to understand dashboard requirements and help translate to design. • Establish best practices for effectively designing a dashboard/communicating to end users. • 3 - 5 years of experience designing digital products. • Proven track record in leading and delivering successful UX design projects Should you be chosen for an interview you will be asked to present samples from your portfolio. • Proven track record in leading user research through several methods (e.g. user interviews, surveys, etc.) analyzing user research data, identifying end-user pain points, developing innovative user-centered solutions, and conducting usability studies. • Experience in producing wireframes, prototypes, process maps, journey maps, personas, service blueprints and other visual methods for presenting insights to stakeholders • Experience in planning and leading concept ideation workshops, analyzing, synthesizing outputs and delivering visual product designs. • Expertise in at least 2 core user experience competencies (e.g. research, information architecture, interaction design, interface design, front-end development and/ or content strategy). • Excellent written and verbal skills with demonstrated ability to present to and influence senior leaders. • Command of design basics including readability, accessibility, iconography, use of color and spatial relationships. • Proficient in wireframing and prototyping tools (e.g. Figma and Axure). Experience with web, SaaS-based interfaces and/or dashboard design. Ideal Additional Experience • Experience with Design Thinking and Service Design and workshop facilitation. • Graphic Design. • Experience working in an Agile (Kanban) environment. • Certifications in UX and UI design good to have