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At Ethos, we care deeply about the customers and families we serve. As part of the design team, you'll be joining a growing team of talented designers and researchers who are working with other cross-functional teams to create the best insurance experience for our customers. Our research ranges from foundational to evaluative, using mixed method approaches such as quantitative surveys, diary... studies, in-depth interviews, and usability testing. Your insights and perspective will help with the development of new products and features. The right candidate will be adept in both qualitative and quantitative methodologies, flexible and adaptive, as well as an excellent communicator. We realize no one is an expert in everything, but hope to bring on someone who brings unique perspectives and is passionate about our mission and values! Duties and
Responsibilities:
Proactively and independently identify important research questions from a product/business perspective. Draw on a multitude of both qualitative and quantitative research methodologies to produce actionable recommendations for current and future products. Work cross-functionally with diverse stakeholders including product management, data science, engineering, and leadership. Independently plan and lead research end-to-end, including foundational, iterative, and evaluative research. Clearly communicate research insights and translate research findings into business impact. Advocate for the user throughout the product development process at a business with complex technical and regulatory requirements. Minimum
Qualifications:
Masters or Ph.D. in Psychology, Anthropology, Sociology, Human-Computer Interaction (HCI), Product Design, Human Factors, or similar. A minimum of 6
years of qualitative and quantitative research experience or a combination of industry experience and academic experience. Experience with applied statistics. Strong analytical skills and the ability to define research questions, identify appropriate methods, execute studies, and synthesize findings. Excellent written and verbal presentation skills. Successful track record of driving business decisions with user insights. Ability to incorporate technical and business requirements into research. Preferred
Qualifications:
Experience in applied product research. Desire to work and learn in a fast-growing startup environment. Understanding of the consumer insurance or finance space.
Salary Range:
$80K -- $100K
Minimum Qualification
Design & UXEstimated Salary: $20 to $28 per hour based on qualifications