Product Owner-Ancillary

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. 

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2600 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Uruguay and Poland.

The role
The vision of the Product team is to work with speed, passion, dedication, and with a “getting things done” approach ensuring that we are doing the right things connected to the Group Strategy.

The mission of the Ancillary teams is to ensure that Etraveli Group have relevant ancillary offering to enhance the travel experience both pre, during and post travel and by that generating value to our customers and partners.

The team interacts with stakeholders across all business domains (e.g. Sales, Customer service, Commercial), directly with our partners (e.g. Metas, Booking.com) and with other development teams across business domains (e.g. Customer facing, air content, post booking).

Initially you will be working alongside a Senior Product Owner to ensure development targets are met around the given domain. By coaching and hands-on involvement with real projects you will gradually transition into a higher degree of autonomy with the goal to lead your own team.

Responsibilities

With an entrepreneurial mindset you will be responsible for

• Maximizing the value of the product resulting from work of the Development Team.
• Forming the long term product/domain plan and requirement assessment process.
• Inspiring and motivating the team with vision, long term direction, ambition and making the dev team accountable for the delivery.
• Continuously prioritizing and following up activities in ongoing product development.
• Facilitating in order to create a stimulating and creative work environment and accountable teams by focusing on the needs rather than providing solutions.
• Coordinating, steering and interacting with multiple stakeholders and facilitating a joint understanding by tailoring the language to the audience.
• Providing post-release and day-to-day support by collecting, filtering, organizing, prioritizing and following up bug reports and questions.
• Identifying problems/opportunities within your domain and bringing them to life.

• At least 2 years of experience within the Airline Travel Industry and the OTA business.
• Basic understanding of backend technical knowledge as well as knowledge of how GDS and/or LCC booking processes work
• Ability to break down a complex concept/process into simpler parts and present it to someone with less insights
• You are used to working with people and have excellent communication skills and command of English (verbal and written communication), being able to tailor your language to the audience you refer to.
• You thrive when taking on new responsibilities and feel comfortable making decisions.

• Ability to deliver a data driven approach with a customer-first mindset

Meritorious: 

• Good understanding of how API’s work.
• Previous experience around working with ancillaries; add-ons such as fast track and lounge, insurances and airline accompanying products (seat map, baggage), will be considered a great asset
• Previous experience working within a Product Development team will be considered an asset.
• Previous experience working in an Agile world with Scrum and/or Kanban
• Experience of working in documentation programs such as Atlassian or Figma.

Working at Etraveli Group means working at a fast-growing company with high ambitions of becoming the number one Online travel agency worldwide. The culture at the company embraces complexity and we like to keep the entrepreneurial spirit even as we grow into being a larger company. You will have awesome colleagues with whom you will have fun solving complex problems in a fast-moving business.

We also offer:

• A flexible working environment. We work on a hybrid-model where you can choose to work two days from home each week and you will have two weeks per year that you can choose to work from a remote location.

• Central office location in the City – We are located on Regeringsgatan in Stockholm, a stone's throw from public transport and lunch restaurants.

• Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc.

• Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident.

• Enjoy a vibrant company culture with daily office breakfasts, a weekly fika club, a ping pong table for friendly matches, and exciting events like our summer mingle and Christmas party.
  
  As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form.
  
  At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Welcome to Etraveli Group!