Business Development Account Manager / Key Account Manager

About Euromonitor:

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.

The Düsseldorf office is a close-knit team of around 40 people with a warm, family-like atmosphere and flat hierarchies, located in the vibrant and unique Medienhafen. Every person, idea, and opinion are valued, creating an environment that often feels like an innovative start-up within a global organization.

About the role:

We are currently hiring for a Business Development Account Manager / Key Account Manager to join our Düsseldorf Sales team.

The Business Development Account Manager / Key Account Manager plays a critical role ensuring timely renewals across their territory and identifying additional revenue streams from an existing account base and prospective clients. The Business Development Account Manager / Key Account Manager is given the freedom to manage their own territory and is responsible for the complete sales cycle from initial contact, product demonstration, negotiation, to closing deals and onboarding and supporting each client.

The key to this role is to be a brand ambassador for the region by proactively reaching out and engaging a wide array of individuals such as Export Managers, Category Managers, Consumer Insight, Market Research or Intelligence Teams, to ensure that Passport is a ‘must have’ resource for existing and potential subscribers.

We pride ourselves on being proactive and willing to engage with our customers on the phone, via video call and in person. There are a variety of different projects, courses, and assignments where Euromonitor’s information gets used for, so no two days are the same in this role.

What you’ll be doing:

• Develop strong client relationships
• Provide research support to clients as required
• Be responsible for the complete sales cycle
• Collaborate and share knowledge with colleagues around the world
• Evaluate and promote Passport usage within each institution
• Train users face-to-face or via online demos to assist with lecturing and course teaching
• Manage contract renewal and upsell negotiations
• Identify new revenue opportunities through growing the client base and by better understanding existing clients’ organization, strategy, and priorities
• Achieve individual renewal and upsell targets

What you’ll need:

• Highly self-motivated professional with a proven track record managing client relationships and delivering incremental revenue
• Experience selling into or working within the FMCG Space is desirable (Beauty & Personal Care, Home Care, Food & Beverages, or Electronics), experience in B2B or the public sector is a real plus (ingredients, packaging, supply chain logistics, export, associations or governments).
• Networking and communication skills to uncover new opportunities and deepen client relationships
• Tenacity, drive, commercial awareness, and persuasiveness to close deals
• Consultative B2B Selling experience with creativity and innovative ideas
• Target oriented – ability to meet monthly and annual sales targets
• Ability to manage workload across all clients, balancing proactive commercial activities with reactive client support (keeping the latter to a minimum by leveraging technical support and industry teams)

What you’ll get;

Our structured onboarding process ensures a smooth transition for new team members. Candidates join our internal global online university and are paired with a local peer mentor in Düsseldorf, enabling even those with little or no experience in market research or business intelligence to quickly adapt and thrive.

Additional local benefits include, 30 days of holidays, hybrid working and home office, “Betriebliche Altersvorsorge / pension plans”, 5 days of personal learning per year, 15 days working from anywhere, 2 days of volunteering, chance to plug-in and work in one of the 16 other global offices, visit of trade fairs across Germany, office-rooftop with view over Düsseldorf, Summer and Christmas parties, small events organized by employees (shared lunches with home cooked meals, Halloween, bike rides, runs, table tennis, yoga, …), free access to anonymous mental wellbeing coaching services, and of course, a weekly basket of fresh fruits!

What to expect in the interview process:

• Initial Video Call; with a member of our Talent Acquisition team (chat through your CV and learn more about us as a company and the role) 
• Video Call Interview; with the Hiring Manager and potentially another team member (explore your experience and see if there is a fit for the team and role) 
• Face2Face Interview; visit our Düsseldorf office and meet the team.  (a scenario based task will be involved here and will be sent to you in plenty of time to prep) 

The TA team will be on hand throughout the entire process to provide support and champion you!  

Please let us know if you require any reasonable adjustments made throughout the process.

Why work for Euromonitor?

Our Values:

We seek individuals who act with integrity

We look for candidates who are curious about the world

We feel that as a community, we’re stronger together

We seek to enable people to feel empowered

We welcome candidates who bring strength in diversity

International: not only do we have a very multinational workforce in each office but we communicate across our 16 offices worldwide on a daily basis.

Hardworking and sociable: our staff know how to work hard and know also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of other groups to be involved with.

Committed to making a difference: We believe that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It gives all new starters a donation amount on joining us which they can give to a charity of their choice.

It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights.

Excellent benefits: we offer competitive salaries, enhanced healthcare and pensions, plus generous holiday allowances, hybrid working and, in many offices, a Core Hours policy allowing flexible start and finish times to each day.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our Managers and Directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

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