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Senior DevOps Engineer

Since 1996, epay, a business segment of Euronet, has been at the center of connecting local and global brands to consumers. Our capabilities, platforms, products, and solutions cater to the changing consumer demand for content and payments in categories such as mobile, gaming, and entertainment. We are dedicated to developing new distribution capabilities that serve customers' changing needs through our retailer network, helping our brand partners meet consumers where they shop: in physical stores, online, via mobile devices or wallets and through ATMs.

We are hiring a Senior DevOps Engineer for our Leawood, KS headquarters. The DevOps Team specializes in the reliability of Euronet systems and processes. You will use your background as an operations generalist to work closely with our development teams from the early stages of design all the way through identifying and resolving production issues. The ideal candidate will be passionate about an operations role that involves deep knowledge of both the application, the product and will also believe that automation is a key component to operating large-scale systems.

This position will be located at our office in Leawood, KS.

  • Help define the future of and contribute directly to Euronet’s infrastructure
  • Ensure high uptime (99.98%) of our platform, performance, and scalability by leading the architecture, deployment, automation, maintenance, and management of mission-critical production systems.
  • Work closely with our Software Development and Engineering teams to build platforms before they go live, building a reliable production-ready services and applications.
  • Manage major incidents to mitigation/resolution, perform post-incident reviews of all major incidents and determine action items required to avoid similar issues/minimize downtime for future incidents.
  • Work with Software Development and Engineering teams to ensure that assigned applications/platforms have appropriate monitoring and metrics in place to measure performance and stability, appropriately.
  • Build tools and automation that eliminate work and reduce the time it takes to resolve an issue for public cloud and on-premises resources.
  • Staying calm under pressure
  • Coach team members, provide knowledge transfer to coworkers and encourage acquisition of new skills.
  • Provide rotational on-call support where you’ll respond, detect, triage and resolve production incidents
  • Meet all Euronet information security best practices to ensure all compliance requirements are met
  • 8 or more years experience software development and/or systems engineering
  • Bachelor’s degree in related field or equivalent experience required
  • Strong knowledge of Linux and Windows operating systems and environment
  • Strong knowledge of Networking, Load balancers, DNS, NTP and TCP/IP
  • Strong knowledge on AWS technologies: Global Accelerator, ALB, NLB, EKS, EC2, VPC, S3, RDS or equivalent experience on (Google Cloud / Microsoft Azure)
  • Experience with one or more of the following F5 products: LTM, ASM, GTM, AFM, BIGIQ
  • Experience with containers
  • Knowledge with container orchestration - Kubernetes
  • Experience with some Infrastructure Automation like Terraform, Ansible, Puppet/Foreman
  • Experience with web servers Apache or NGINX.
  • Proficiency in the design principles for monitoring and alerting systems.
  • Experience with monitoring tools like Nagios, Icinga, SolarWinds, New Relic, Grafana
  • Solid scripting skills; experience with Shell, Bash, Ansible, Python, Powershell, Ruby.
  • Experience in setting up CI/CD pipelines (Github or AzureDevops)
  • Excellent organizational, verbal, and written communication skills
  • A willingness to learn on the job and take on tasks as needed
  • 401(k) Plan
  • Health/Dental/Vision Insurance
  • Employee Stock Purchase Plan
  • Company-paid Life Insurance
  • Company-paid disability insurance
  • Tuition Reimbursement
  • Paid Time Off
  • Paid Volunteer Days
  • Paid Holidays
  • Casual Office Attire
  • Plus many more employee perks & incentives!

We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Senior DevOps Engineer, Euronet Worldwide, Inc.

Join Euronet as a Senior DevOps Engineer and become an integral part of a team that specializes in enhancing the reliability of systems and processes. Euronet has been a pivotal player in connecting local and global brands to consumers since 1996, and this role will have you at the heart of our dynamic operations. Based in our Leawood, KS headquarters, you'll collaborate closely with our talented development teams throughout the lifecycle of our products, from design to production. Your expertise will ensure high platform uptime and scalability, as well as lead incident management and resolution strategies. We’re looking for someone who is not just technically proficient in operations but also has a passion for deep understanding and automation in large-scale systems. In this role, you'll have a chance to build tools that streamline work and optimize our cloud and on-prem resources. If you're enthusiastic about coaching team members and enhancing performance metrics, while staying cool under pressure, we want to hear from you. Euronet provides a supportive work environment with great perks like health insurance, tuition reimbursement, and casual office vibes. Join us in shaping the future of infrastructure and making a real impact in the tech world!

Frequently Asked Questions (FAQs) for Senior DevOps Engineer Role at Euronet Worldwide, Inc.
What are the responsibilities of a Senior DevOps Engineer at Euronet?

As a Senior DevOps Engineer at Euronet, you'll be responsible for ensuring the reliability and performance of our systems. This includes leading the architecture, deployment, automation, maintenance, and management of critical production systems, collaborating with software development teams, managing incidents, building monitoring tools, and ensuring compliance with security best practices.

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What qualifications do I need to apply for the Senior DevOps Engineer position at Euronet?

To qualify for the Senior DevOps Engineer role at Euronet, candidates should have at least 8 years of experience in software development or systems engineering, along with a bachelor's degree or equivalent experience. Proficiency in Linux and Windows environments, AWS technologies, container orchestration, and scripting languages is also essential.

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How does Euronet ensure the stability of its platforms for Senior DevOps Engineers?

Euronet emphasizes constant monitoring and metrics to evaluate the stability of its platforms. As a Senior DevOps Engineer, you will help implement and manage these systems, ensuring they maintain high uptime and performance, alongside conducting post-incident reviews to mitigate future risks.

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What tools and technologies should a Senior DevOps Engineer be familiar with at Euronet?

At Euronet, a Senior DevOps Engineer should be adept in various tools and technologies such as AWS services (like EC2, S3, and RDS), container orchestration platforms like Kubernetes, infrastructure automation tools like Terraform and Ansible, along with scripting proficiency in languages like Python and Bash.

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Is there room for growth in the Senior DevOps Engineer role at Euronet?

Absolutely! The Senior DevOps Engineer position at Euronet is designed not just for seasoned professionals but also for those eager to learn and grow. You'll have opportunities for skills transfer, mentorship roles, and involvement in critical projects that enhance both your career and the company’s technological landscape.

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Common Interview Questions for Senior DevOps Engineer
How do you manage uptime and reliability in production systems?

To effectively manage uptime and reliability, I prioritize monitoring systems and metrics rigorously. I believe in proactive incident management and implementing automation to reduce human error. Additionally, conducting post-incident reviews helps identify areas for improvement.

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Can you describe a time you successfully resolved a critical production incident?

In a previous role, I faced a major outage affecting a critical service. I swiftly initiated the incident response protocol, collaborated with the development team to identify the root cause, and communicated effectively with stakeholders. After resolving the issue, we conducted a thorough review to develop preventive measures.

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What automation tools have you used and for what purposes?

I have extensive experience with tools like Terraform for infrastructure provisioning and Ansible for configuration management. Automation has allowed me to streamline deployments and reduce the lead time for maintaining our infrastructure, which enhances operational efficiency.

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How do you approach continuous integration and continuous deployment (CI/CD)?

I believe CI/CD is vital for delivering software efficiently. I prioritize setting up pipelines that automate testing and deployment, ensuring that our code is continuously integrated and deployed with minimal downtime. Regularly reviewing and optimizing these pipelines is also crucial.

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What metrics do you focus on to ensure a system is performing well?

Key metrics I focus on include uptime percentage, response times, error rates, and resource utilization. Tools like Grafana and New Relic help me visualize these metrics, allowing for quicker identification of performance bottlenecks.

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How do you stay current with industry trends and technologies as a DevOps Engineer?

I regularly participate in webinars, conferences, and online courses tailored to DevOps practices. Engaging with communities on platforms like GitHub and following thought leaders in the industry also helps me stay informed about emerging technologies and best practices.

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Describe your experience with container orchestration tools.

I have worked extensively with Kubernetes for managing containerized applications. My experience includes deploying, scaling, and managing containerized workloads while ensuring high availability and maintaining cluster health.

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How do you prioritize your tasks when managing multiple projects?

I prioritize tasks based on urgency and impact on the team and business. Utilizing project management tools helps keep track of deadlines and responsibilities, but I also remain flexible to shift focus when critical issues arise.

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What role does teamwork play in your workflow as a DevOps Engineer?

Teamwork is integral to my workflow as a DevOps Engineer. I collaborate closely with software developers, system administrators, and other stakeholders to ensure seamless communication and execution of projects. Building strong relationships fosters a more efficient workflow.

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Why do you believe automation is essential in DevOps roles?

Automation is crucial in DevOps as it significantly reduces the risk of human error, enhances deployment speed, and allows teams to focus on strategic initiatives rather than repetitive tasks. It creates consistency and reliability, which are key for successful operations.

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Full-time, on-site
DATE POSTED
January 12, 2025

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