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Operations Executive - Client Reporting - 12 Month FTC (Glasgow or Liverpool)

Company Description

Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what's next.

Our success hinges on our people and that's our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose - placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We're here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals.

Job Description

What will you be doing?

We're seeking a talented individual to join our Client Reporting team in Glasgow. You will be responsible for performing the daily duties, checking and general processing of all client reporting functions, in a timely and accurate basis, whilst ensuring compliance with regulatory requirements.

You will operate within defined standards and guidelines which are aligned to service level agreements and data quality controls.

This role can be based in Glasgow or Liverpool.

As Operations Executive - Client Reporting, your responsibilities will include among others:

  • Ensure that all tasks are completed to a high standard and that any anomalies are reported to your line manager within agreed timescales.
  • Ensure that personal and team KPI's are met. Assist in collation of MI statistics relevant to team duties, highlighting any issues to your line manager upon exposure.
  • Contribute to the review of team tasks, identifying improvements with a view to enhancing client service. Participate in, and contribute to, any ad-hoc project-related work where necessary.
  • Adopt a high-quality culture to minimise errors and ensuring high quality service levels are delivered.
  • Strict adherence to internal company policies and compliance procedures.
  • Undertaking training and competence reviews as required by the business.

Qualifications

Skills and Experience:

  • Proficient in Microsoft Office applications, particularly Excel
  • Excellent attention to detail
  • Strong inter-personal and problem solving skills
  • Comfortable working in a team as well as independently
  • Ability to organise workloads effectively and meet tight deadlines
  • Adaptable to changes in process and the use of new systems

Desired:

  • Previous experience of working in financial services/Investment Operations is desirable but not essential
  • Relevant professional qualification(s) desirable e.g. CISI Investment Operations Certificate

Additional Information

As a colleague here at Evelyn Partners, you will have access to benefits that include:

  • Competitive salary
  • Private medical insurance
  • Life assurance
  • Pension contribution
  • Hybrid working model (role dependant)
  • Generous holiday package
  • Option to purchase additional holiday
  • Shared parental leave

We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.

We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

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CEO of Evelyn Partners
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Paul Geddes
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Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Executive - Client Reporting - 12 Month FTC (Glasgow or Liverpool), Evelyn Partners

Are you ready to take your career to the next level? Join Evelyn Partners as an Operations Executive - Client Reporting, where you can be part of a dynamic team that truly values client relationships and excellence in service. Located in either Glasgow or Liverpool, this exciting twelve-month fixed-term contract offers an opportunity to engage in meaningful work that impacts our clients’ financial futures. In this role, your primary responsibility will be managing daily client reporting functions, ensuring each task is completed with precision and in compliance with regulatory standards. We’re looking for someone who has a keen eye for detail and isn’t afraid to dive into data; proficiency in Microsoft Office, particularly Excel, will be crucial. At Evelyn Partners, we believe in empowering our staff, which means your suggestions for process improvements and team efficiencies are not only welcome but encouraged! You’ll also play a vital role in achieving personal and team KPIs while enjoying a supportive, collaborative environment. The ideal candidate will have great interpersonal skills and the ability to thrive in both independent and team settings. Although experience in financial services is a plus, it’s not essential—we’re more interested in your dedication to quality and collaborative spirit. Embrace this chance to contribute to a culture where everyone's ideas matter and help us shape a bright future for our clients. Come see how your work can truly make a difference here at Evelyn Partners!

Frequently Asked Questions (FAQs) for Operations Executive - Client Reporting - 12 Month FTC (Glasgow or Liverpool) Role at Evelyn Partners
What are the primary responsibilities of an Operations Executive - Client Reporting at Evelyn Partners?

As an Operations Executive - Client Reporting at Evelyn Partners, your main responsibilities will include executing daily client reporting functions with punctuality and accuracy, reporting any anomalies to your manager, meeting KPIs, and contributing to the enhancement of client services through process improvements. You will also be involved in compliance adherence and assisting with relevant project work.

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What qualifications do I need for the Operations Executive - Client Reporting position at Evelyn Partners?

While a formal qualification in financial services can be beneficial, it's not mandatory to apply for the Operations Executive - Client Reporting role at Evelyn Partners. Key skills include proficiency in Microsoft Office, especially Excel, strong attention to detail, and excellent problem-solving abilities. Relevant professional qualifications such as the CISI Investment Operations Certificate are desirable but not essential.

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Is there an opportunity for career growth for an Operations Executive - Client Reporting at Evelyn Partners?

Yes, at Evelyn Partners, we believe in investing in our employees’ career paths. As an Operations Executive - Client Reporting, you’ll have opportunities to engage in meaningful projects and development initiatives that can set the stage for future advancement within the company, especially if you contribute positively to our team dynamics and operational improvements.

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What is the work environment like for the Operations Executive - Client Reporting role at Evelyn Partners?

The work environment for the Operations Executive - Client Reporting role at Evelyn Partners is collaborative and supportive. We emphasize a team-centered approach while also fostering the independence of our colleagues. With access to initiatives promoting diversity, equity, and inclusion, you're invited to bring your unique perspective and contribute to a culture of respect and innovation.

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What benefits are offered to an Operations Executive - Client Reporting at Evelyn Partners?

Evelyn Partners offers a robust benefits package for the Operations Executive - Client Reporting position, including a competitive salary, private medical insurance, life assurance, pension contributions, a hybrid working model, generous holiday packages, and the option to purchase additional holidays. We are committed to supporting our colleagues both personally and professionally.

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Common Interview Questions for Operations Executive - Client Reporting - 12 Month FTC (Glasgow or Liverpool)
Can you describe your experience with client reporting?

When answering this question, focus on any relevant experiences you have in managing reporting functions, your attention to detail, and how you ensure accuracy and compliance in your processes. If you’ve used specific tools or software, mention those to demonstrate your technical proficiency.

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How do you prioritize tasks in a role with tight deadlines?

Explain your approach to workload management, highlighting any specific techniques you use, such as prioritizing by urgency or importance, and ensuring that you meet KPIs, aligning with practices that would be beneficial for the Operations Executive role.

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What do you think are the key qualities of a successful Operations Executive?

Emphasize qualities such as attention to detail, strong problem-solving skills, adaptability, and teamwork. Relate these qualities back to how they would benefit the Operations Executive - Client Reporting position at Evelyn Partners in maintaining high professional standards.

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Describe a time when you identified a problem in the workplace. What was the outcome?

Share a specific example that showcases your analytical skills and how you approach problem-solving. Highlight the steps you took to address the issue and the positive results, preferably linking to improvements in client service or operational efficiency.

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How do you ensure compliance with regulatory requirements in your work?

Discuss your understanding of the importance of compliance and any relevant experiences you have. Provide examples of how you've adhered to regulations in previous roles and your pledge to maintain these standards in the Operations Executive - Client Reporting role at Evelyn Partners.

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What software tools are you comfortable using for data management?

Specifically mention your proficiency with Microsoft Office applications, particularly Excel. If you have experience using any client reporting or financial management tools, be sure to include those as well as your capabilities in managing and analyzing data effectively.

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How do you handle feedback or criticism?

Address your ability to receive feedback constructively, how it impacts your work positively, and any examples of how you’ve implemented feedback in past roles. This is especially relevant for client-facing roles such as the Operations Executive - Client Reporting.

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What strategies do you use to maintain high-quality service in your work?

Share strategies that reflect a commitment to quality, like thorough checks, structured processes, and continuous improvement initiatives. Focus on how these strategies would apply in the context of the Operations Executive - Client Reporting role at Evelyn Partners.

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How do you keep up-to-date with industry standards and changes?

Talk about your proactive approach to staying informed, whether through continuous education, attending industry seminars, or following relevant publications. Show how this commitment will benefit your role at Evelyn Partners.

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Why do you want to work at Evelyn Partners as an Operations Executive - Client Reporting?

Express your admiration for Evelyn Partners’ commitment to client service and the collaborative work environment. Discuss how your values align with the company's mission and how you can contribute to their ongoing success.

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Our purpose is to place the power of good advice into more hands

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Full-time, hybrid
DATE POSTED
March 27, 2025

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