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Associate, Legal Ops - United States (Remote)

EvenUp is one of the fastest-growing generative AI startups in history, on a mission to level the playing field for personal injury victims, which range from motor vehicle accidents to child abuse cases. Our products empower law firms to secure faster settlements, higher payouts, and better outcomes for those who need it most.

This is a remote-first role that can be based in the United States.

Legal Ops Associates help ensure that demand letters (legal documents with accompanying exhibits that illustrate an injured party's economic and non-economic damages resulting from a personal injury incident) we deliver to our clients are accurate, effective, and high quality. Our Associates are on the front lines of our mission to ensure that personal injury victims receive the compensation they're entitled to.

This is a perfect role for someone who enjoys persuasive writing, working in a fast-paced environment, and getting into the details of their work as you work alongside an established team of high-performers.

What you'll do:

  • Work against a weekly quota and with the opportunity to be rewarded with a bonus for high-quality production above the quota

  • Work with our proprietary software online portal to review medical documentation, write concise and detailed treatment summaries, organize damages, establish treatment timelines, and conduct legal research to draft compelling demand letters

What we look for: 

  • Experience in the legal, insurance or medical fields with an emphasis on writing (e.g. paralegals, case managers, claim adjustors, legal assistants or technical writers)

  • Demonstrated ability to learn quickly with the ability to swiftly pick up new processes and software

  • Ability to organize, multi-task, prioritize, and collaborate with reviewers and various teams across the company 

  • Strong persuasive writing skills and attention to detail

  • Knowledge of personal injury law, medical summaries, or copywriting/editing experience is a plus

Base compensation for this role is $50,000-$58,000 USD. Team members are eligible for performance-based bonuses with a target of an additional 10% of their base salary annually.

#LI-Remote

Notice to Candidates:

EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (https://jobs.ashbyhq.com/evenup) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com or @evenup.ai, or no-reply@ashbyhq.com email address. 

If you receive communication from someone you believe is impersonating EvenUp, please report it to us by emailing talent-ops-team@evenuplaw.com. Examples of fraudulent email domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. 

Benefits & Perks:

Our goal is to empower every team member to contribute to our mission of fostering a more just world, regardless of their role, location, or level of experience. To that end, here is a preview of what we offer:

  • Choice of medical, dental, and vision insurance plans for you and your family

  • Flexible paid time off

  • 10 US observed holidays, and Canadian statutory holidays by province

  • A home office stipend

  • 401(k) for US-based employees

  • Paid parental leave

  • Sabbatical program

  • A meet-up program to get together in person with colleagues in your area

  • Offices in San Francisco, Los Angeles, and Toronto

Please note the above benefits & perks are for full-time employees

About EvenUp:

EvenUp is on a mission to level the playing field in personal injury cases. EvenUp applies machine learning and its AI model known as Piai™ to reduce manual effort and maximize case outcomes across the personal injury value chain. Combining in-house human legal expertise with proprietary AI and software to analyze records. The Claims Intelligence Platform™ provides rich business insights, AI workflow automation, and best-in-class document creation for injury law firms. EvenUp is the trusted partner of personal injury law firms. Backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures (BCV), SignalFire, NFX, DCM, and more, EvenUp’s customers range from top trial attorneys to America’s largest personal injury firms. EvenUp was founded in late 2019 and is headquartered in San Francisco. Learn more at www.evenuplaw.com.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Average salary estimate

$54000 / YEARLY (est.)
min
max
$50000K
$58000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate, Legal Ops - United States (Remote), EvenUp

Welcome to EvenUp, where we're not just reshaping the world of personal injury law—we're on a mission to empower victims and ensure they get the justice they deserve. As an Associate in Legal Operations, you will play a crucial role in helping personal injury claims achieve the highest possible outcomes. In this remote-friendly position, you'll work with a vibrant team, utilizing our advanced software to deliver precise and persuasive demand letters. Imagine diving into the details of compelling writing, engaging with medical documentation, and crafting treatment summaries that make a significant impact on the lives of those who have suffered personal injury. Your background in legal, insurance, or medical fields combined with your keen attention to detail will help propel our mission forward. You’ll thrive in a fast-paced environment while handling multiple tasks seamlessly, contributing to our collective goal of fair settlements for clients. Plus, who doesn’t love hitting a weekly production quota with exciting performance-based bonuses? If you're passionate about persuasive writing and have a knack for understanding personal injury law, you’ll find this role at EvenUp to be incredibly rewarding. Join us in championing a cause that matters and making a real difference—one letter at a time. Let's get started together!

Frequently Asked Questions (FAQs) for Associate, Legal Ops - United States (Remote) Role at EvenUp
What responsibilities does the Associate in Legal Ops at EvenUp entail?

The Associate in Legal Ops at EvenUp will be instrumental in crafting high-quality demand letters that outline economic and non-economic damages for personal injury claims. This role involves reviewing medical documents, writing treatment summaries, and organizing various aspects of damages. Collaborating with different teams and working with proprietary software, the Associate will ensure that all documentation is accurate and impactful, helping to secure just compensation for those who need it most.

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What qualifications does EvenUp look for in an Associate, Legal Ops?

EvenUp seeks candidates with experience in fields such as legal, insurance, or medical professions, focusing on those with strong writing abilities. Ideal candidates might have backgrounds as paralegals, case managers, or technical writers, showcasing their persuasive writing skills and attention to detail. Additionally, if you have knowledge in personal injury law, medical summaries, or experience in copywriting and editing, that would be a distinct advantage.

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What is the work environment like for an Associate, Legal Ops at EvenUp?

As a remote-first company, EvenUp fosters a collaborative and flexible work environment for its Associates in Legal Operations. While you’ll be working from the comfort of your home, you’ll still connect with a diverse team of high-performers dedicated to a common mission. The fast-paced nature of the role ensures that you will be continually challenged and engaged, making it ideal for those who thrive in dynamic and innovative settings.

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What are the performance expectations for the Associate position at EvenUp?

The Associate in Legal Ops at EvenUp is expected to meet a weekly quota that reflects their dedication and efficacy in producing high-quality demand letters. As an incentive, there is a performance-based bonus structure in place, targeting an additional 10% of the base salary annually for those who excel beyond their production goals. This approach not only motivates individual performance but enhances team morale as well.

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What benefits does EvenUp offer to their Associates in Legal Ops?

EvenUp provides a comprehensive benefits package for their Associates in Legal Ops, which includes choices of medical, dental, and vision insurance. Additionally, there are flexible paid time off policies, a home office stipend, and a robust 401(k) plan for US employees. Other perks include paid parental leave, a sabbatical program, and opportunities to meet up with colleagues based in similar locations. This ensures all Associates feel supported and valued while contributing to the company’s mission.

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Common Interview Questions for Associate, Legal Ops - United States (Remote)
Can you describe your experience in writing persuasive documents as an Associate, Legal Ops?

In answering this question, highlight specific examples from your past that demonstrate your ability to craft compelling legal documents. Mention any direct experience with demand letters or similar documents that require a clear, persuasive approach, and be sure to discuss techniques you’ve used to engage the reader effectively.

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How do you prioritize multiple tasks in a fast-paced environment?

It's crucial to show your organizational skills in response to this question. You might discuss using tools like checklists or project management software to stay on track. Give examples of past experiences where you successfully managed competing deadlines, illustrating your ability to adapt and ensure quality work.

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What do you know about personal injury law?

Prepare a comprehensive yet concise overview of personal injury law focusing on key terms and concepts. Discuss the importance of securing compensation for victims and how the legal process works. This will show your foundational understanding and eagerness to learn more within your role as an Associate.

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Explain a challenging situation you faced in a previous job and how you overcame it.

Employ the STAR method (Situation, Task, Action, Result) to structure your response. Describe a specific incident where you faced a challenge related to your work, the steps you took to address it, and the positive outcome. This demonstrates your problem-solving skills and adaptability.

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What motivates you to work in Legal Operations?

Be honest and reflect on the aspects of Legal Operations that you find appealing. Touch on your passion for helping victims gain justice and your interest in the intersection of law and technology, especially considering EvenUp’s innovative approach utilizing AI.

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Describe your experience with medical documentation.

Discuss specific instances where you analyzed or summarized medical files, emphasizing your attention to detail and accuracy. Mention how this experience will help you effectively draft demand letters at EvenUp, outlying your ability to connect technical medical terminology to legal arguments.

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How do you ensure accuracy in your writing?

Detail the specific techniques you use to maintain accuracy, such as proof-reading, fact-checking, or utilizing grammar tools. Mention any protocols you follow within teams or how you seek feedback from colleagues to improve the quality of your outputs.

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What software tools are you familiar with that could aid your role as Associate, Legal Ops?

Discuss your proficiency with relevant software that enhances productivity and organization, such as document management systems, legal research databases, or specific tools used in legal writing. Explain how these tools can streamline your tasks at EvenUp.

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How can you contribute to EvenUp's mission of leveling the playing field for personal injury victims?

This question is an opportunity to articulate your personal alignment with EvenUp’s mission. Share how your skills and experiences can directly contribute to improving outcomes for clients and your passion for utilizing your expertise to make a difference in this field.

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What did you learn from your last job that you will bring to EvenUp?

Focus on specific lessons learned that had an impact on your professional growth. Discuss how these lessons can be applied to your prospective position at EvenUp, emphasizing continuous learning and improvement that leads to better performance.

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EvenUp employs advanced AI technology under a strict zero-day retention policy. Data is deleted immediately after processing, ensuring no long-term storage risks and highlighting our commitment to data security and client privacy.

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DATE POSTED
April 9, 2025

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