Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
VP of Customer Success image - Rise Careers
Job details

VP of Customer Success

Everlaw is seeking a Vice President of Customer Success to lead their customer success efforts and ensure client satisfaction. This role involves building relationships with customers and leading a diverse team to deliver exceptional support.

Skills

  • Leadership experience
  • Customer success strategy development
  • Relationship management
  • Customer advocacy
  • Team mentoring

Responsibilities

  • Partner with Chief Customer Officer to develop customer success strategy
  • Ensure smooth customer onboarding and successful adoption
  • Build and nurture customer relationships
  • Identify opportunities for customer advocacy and expansion
  • Monitor customer health and implement proactive measures
  • Gather customer feedback and advocate for necessary improvements
  • Mentor and guide a high-performing team
  • Foster collaboration with cross-functional teams

Education

  • Bachelor's degree
  • Advanced degree preferred

Benefits

  • Equity program
  • 401(k) with matching
  • Health, dental, and vision insurance
  • Paid parental leave
  • Paid vacation days
  • Learning and development stipend
To read the complete job description, please click on the ‘Apply’ button
Everlaw Glassdoor Company Review
4.3 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Everlaw DE&I Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of Everlaw
Everlaw CEO photo
AJ Shankar
Approve of CEO

Dedicated to promoting justice, illuminating truth, and being a great place to work. We believe that justice is served by truth, which is why we built a powerful ediscovery platform to help our users uncover it. If you’re looking for a company tha...

17 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$240,000/yr - $300,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 12, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
Other jobs
Company
Posted 2 months ago
Company
SOSi Remote Unorganized Territory of Fort Snelling, MN
Posted 2 months ago