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Executive Assistant (#2000661, #2000659)

Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise.

At Uniphore, we believe companies that best understand and act on those conversations will win. We have built the most comprehensive and powerful conversational automation platform that combines conversational AI, workflow automation, and RPA (Robotic Process Automation) with a business user-friendly-UX (User Experience) in a single integrated platform to transform and democratize customer experiences across industries.

Job Description

Uniphore is looking for an Executive Assistant to support multiple members of our Leadership Team. Are you the type of person who loves to roll up their sleeves and get straight to work when it comes to taking on new tasks and projects? Do you prosper at handling multiple demands in a rapidly changing environment?

What You Will Be Doing

Provide day-to-day administrative support for several members of our leadership team, including C- Suite Executives
Proactively anticipate what is required to make each executive(s) successful, allowing them to support their leadership teams and their broader organization.
Manage the coordination of internal and external meetings and interviews, including heavy calendaring and conference room booking.
Extensive calendar management and travel planning for internal and external meetings.
Prepare international travel arrangements and itineraries, and meticulously file expenses.
Partner with internal stakeholders on projects, initiatives, and events.
Work flexibly in terms of responsibilities and responsiveness.
Plan team offsite meetings, onsite meeting, and events.
Act as a liaison both internally and externally, always maintaining a sense of professionalism and collaboration.

The ideal candidate will have a majority of these demonstrated qualifications, attributes, and experience:

Have 5+ years prior experience in an administrative support role, supporting multiple leadership calendars concurrently.
Bachelor’s degree or equivalent work experience.
Be extremely adaptable to the ever-changing needs of a fast-growing technology company.
Be highly organized, efficient, and demonstrate innate attention to detail.
Meet deadlines and following company policies & procedures.
Are a reliable teammate - able to thrive in a team setting, willingness to help others, while also being able to work independently.
Be technologically proficient. Including but not limited to Microsoft Office including Outlook as well as Concur, TripActions and NetSuite.
An excellent communicator, both written, and verbal.
Be a quick learner with the ability to figure out new systems and adapt on the go.
Work independently - able to work under little direction and exercise sound judgment when making time-sensitive decisions
Able to anticipate demands, gather the pulse and sentiment of the team, and be a sounding board for executive(s)
Be a self-starter - knows when to trust instincts, take initiative, and ask for help
Problem solver - proactively and efficiently identifies creative solutions
Trustworthy - has impeccable discretion with access to sensitive company, customer, and personal information.
Friendly, upbeat attitude, and flexibility in terms of responsibilities and responsiveness with a positive “can-do” spirit

Bonus Points:

Previous experience working with multiple leaders in a fast-paced, rapidly changing environment preferably in technology, media, internet, or related companies.

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore delivers business value using Conversational Automation, please visit www.uniphore.com

Uniphore Software Systems Glassdoor Company Review

4.1