Executive Assistant Lead

Worthington Industries has an exciting future ahead! In 2024, the company will be splitting into two great companies, both operating as they do today with a people-first philosophy. This also means there are some exciting career opportunities on the horizon. We are adding an Executive Assistant Lead to our New Worthington business. Apply today if interested.

Join our team as an Executive Assistant Lead. This position performs comprehensive administrative duties in support of C-level executive(s) while serving as a liaison to the company’s senior executive management team, administrative staff, community leaders and internal/external customers. Serves as the administrative team lead by providing direction/guidance for the purpose of achieving company goals and assisting human resources with hiring, development and succession planning. Tasks and Functions The Administrative Lead provides high-level autonomous support. This person will be expected to manage information of a highly sensitive nature, professionally partake in problem resolution, participate as an adjunct member of the executive team and deliver professional internal and external customer service support.

Time Management:

• Manage the C-level executive’s schedule, determining which events require his/her presence, schedule commitments to maximize his/her productivity and efficiency, and assures appropriate time is scheduled to complete work tasks and strategies.
• Plans, coordinates and ensures the C-level executive(s)’ schedule is followed and respected. Provides "gatekeeper" and "gateway" duties, creating win-win situations for direct access to the C-level executive’s time and office.
• Prepares meeting agendas and materials, researches information and provides guidance on pertinent issues; assesses inquiries and concerns directed to the C-level executive; determining course of action and delegates to the appropriate person to manage.
• Provide follow-up and follow-through on C-level executive(s)’ actions to advance the efficiency and effectiveness of the business.
• Represent the C-level executive by welcoming visitors, reviewing correspondence; arranging company dinners and other corporate functions; answering questions and meeting requests directed to the C-level executive.
• Manage incoming telephone communication including taking messages, arranging callbacks, providing backup materials for callbacks, and prioritizing and triaging calls to the C-level executive or transfer inquiries to others to manage.
• Manage incoming/outgoing electronic/paper mail and arrange essential mail in priority action order. Draft letters, memos and other written correspondence, as needed.
• Arrange all travel arrangements/ accommodations and itineraries, expense reports, check requests/invoices
• Assist C-level executive(s) in preparation of presentation materials.

Project / Process Management:

• Complete projects and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; analyzing data, problem-solving and adjusting plans through completion.
• Generates new or innovated solutions to complex problems; suggests process improvements.
• Defining priorities for the C-level executive; provides counsel and advice on company-wide policies and procedures.

Leadership - Administration:

• Develop strategies for the administrative staff to reach company goals, i.e., provide guidance, communicate clear instructions and monitor administrative staff participation and progress towards those goals.
• Assist human resources in the hiring and development of administrative staff and provides input on administrative staff bench strength, strengths and areas of development
• Demonstrate unconditional positive regard to employees, suppliers, guests while conducting all aspects of job responsibilities

Desired Skills:

• Strong interpersonal skills with the ability to build relationships with stakeholders, staff and external partners and the ability to lead and influence a team; possesses emotional maturity
• Expert level written and verbal communication skills
  Proven ability to handle highly confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer service
• Competent at resolving complex problems using strong analytical skills and research techniques
  

Experience and Educational Requirement

• Bachelor’s Degree preferred
• Strong work tenure: 5+ years of experience with proven administrative performance