Billing Administrator

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.

Role Summary

As the Billing Administrator for Experian, you will compile, manage, and use billing data, contract provisions, and pricing constructs across multiple systems to support client billing and invoicing. You will assist with ongoing efforts to improve the efficiency and accuracy of the billing processes. Other responsibilities include participating in teams responsible for creating end-user requirements for billing platform enhancements and billing workflow management process improvements.  You will report to the Billing Supervisor.

Main Responsibilities

• Complete new client setup and maintenance of existing accounts for invoicing purposes for clients.
• Collaborate with sales, sales support, finance, pricing, and others to obtain information necessary for account maintenance, monthly billing processes, and ad hoc billing adjustments.
• Receive research and respond to incoming billing-related questions. Provide information, explain procedures, and facilitate a resolution.
• Lead efforts to create billing workflow tools designed to automate billing data gathering processes and increase billing process efficiency.
• Prepare and process billing-related documentation. Review documents for accuracy and completeness, and update information and evaluate against relevant policies.

• Bachelor's degree is ideal, with Accounting/Finance concentration or equivalent educational background.
• 2+ years of billing/OTC experience.
• Advanced English level.
• Experience with MS Office and proficiency in Excel (can maintain complex spreadsheets) for this role.
• Work well with others in a team environment.
• Experience to interpret written client contracts.
• Oracle E-Business or ERP System experience – as an ideal.

Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

• This is a fully remote job opportunity. #LI-Remote
• Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.