Senior Manager, Data Platform and Product

Ready to make a difference? Experian has evolved into a global tech company and leading organization in data and analytics. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We're a constituent of the FTSE 30 and for more than 125 years we've helped economies and communities flourish – and we're not done.

Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ 'big-thinkers' and 'can-doers' that share our purpose #uniquelyexperian

• Support the product development and release of two main product suites: Data Enrichment (Phone, Email, Address) and Data Quality/Governance (Hosted/Non-hosted SaaS, Aperture Data Studio).
• Work directly with the VP of Product to ensure both tactical plans and strategic vision are appropriate and position product suite for growth and success. This includes roadmap planning and publication.
• Reports directly to the Vice President of Product Marketing
• Provide product management support to the EDQ product team that manages such items as competitive analysis, pricing, product version, Sales support, and Operations enablement.
• Manage Key Performance Indicators for Product Performance including product booking and revenue reviews, product adoption rates, key client usage.
• Perform Voice of Customer sessions to obtain client feedback and integrate as appropriate into product upgrades/enhancements.
• Work closely with North America and Group/Central UK product teams acting as team liaison and point of contact for development opportunities that drive revenue growth and new logo campaigns. Engage in Go To Market launch efforts including Risk Reviews and Vendor/Partner Reviews.
• Create, develop, and launch appropriate use cases for the expansion of the EDQ product suite.
• Collaborate with Marketing Team regarding the creation of client facing materials including user guides, collateral, quick reference sheets for product enablement and quick fix/resolution communication
• Act as a partner to Marketing and Sales in support of product training and creation of Sales enablement materials
• Work closely with Product Managers/Leaders across Experian business units to stay connected to the needs of the users to enable them to explain the business scenarios across products
• Work closely with software developers and engineers who have primary responsibilities for product upgrades and enhancement. Includes ability to work in Agile methodology.
• Understand product bugs and defects to ensure corrections and remediations are completed.
• Work closely with EDQ Operations to support the delivery and access of EDQ products and solutions.
• Make decisions on behalf of the Product team to move projects and program forward.

• 4+ years of experience in product management as a product owner or product manager, or 4+ years of experience working as a consultant in a product solutions management role, or 4+ years of experience as a project manager
• Demonstrated experience in Software as a Solution
• Strong background in data quality, data enrichment, and data governance
• Experience with broad regulatory agencies (e.g., CFPB, OCC, FTC) and requirements (e.g., Privacy, GLB, FCRA)
• Experience in at least one of the following industries: Financial Services/Retail Banking, FinTech, Consumer Retail, Healthcare, Commercial/Small Business, Mortgage, Automotive, Marketing Services
• Experience in business analysis, requirements gathering, and webpage workflow
• Experience working with collaboration and issue tracking tools such as Confluence and Jira, and experience with Salesforce or related product tools
• Experience working in Agile Development environment
• Experience working with stakeholders to drive decision points and resolutions
• Experience writing detailed product specs and documentation
• Capable of making key decisions for product releases
• Experience ensuring teams uphold the highest standards and effectiveness in delivering product roadmap and vision
• Demonstrated ability to work on virtual global teams, helping navigate the challenges of being a global team. Promoting the vision of being ‘One Team’ for all global resources
• Experience communicating product updates, milestones, and progress to internal and external partners, including non-technical and technical team members and leaders
• Experience working on both new enhancement and maintenance software development projects
• Bachelor's degree in product/operations management, information technology, computer science, engineering, or related field required

Perks & Benefits

• ​20 days of vacation accrued annually, five sick days, and two volunteer days (plus twelve  paid holidays) 
• Great compensation package and comprehensive benefits package, with a bonus target of 15% 
• 401(K) with employer match
• Health care, dental, and vision benefits along with short and long-term disability insurance and paid family leave
• This role can be 100% remote long-term or you can work out of one of our offices 
• People-focused culture where personal and professional growth is prioritized 
• Recognition and celebration of performance and achievements 
• Power to bring your whole self to work – where your differences and values will be respected and celebrated 

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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