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Solutions Architect, Generative AI (Remote)

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

The Solutions Architect will drive the design and architecture for generative AI tools like Copilot, M365 Copilot, and ChatGPT Enterprise. You will report to the VP of Digital Workplace Architecture.

You'll have the opportunity to:

  • Review and assess generative AI use cases, align them to existing and planned tools, and maintain a generative AI roadmap of capabilities.
  • Ensure that Experian aligns generative AI tools to capabilities while considering generative AI tools' cost vs productivity gains.
  • Define the technical requirements to onboard generative AI tools into Experian and lay out the process and framework for taking products from evaluation, to POC, valuation, and general availability.
  • Partner with Experian's risk, legal, and compliance organizations to compile the necessary approvals, governance, and acceptable use statements for generative AI tools.
  • Build strong business relations with business partners and technology peers within the generative AI domain.
  • Produce generative AI tool recommendations that align with Experian use cases.
  • Partner with key GenAI vendors such as Microsoft and OpenAI.
  • Produce and communicate with senior technology leadership on generative AI strategy, and summarize and submit use cases to governing bodies for approval.
  • Design solutions to mitigate risks associated with generative AI tools, including security controls, and address audit findings related to generative AI solutions.
  • Ensure generative AI solutions comply with internal security, industry standards, and regulations.

Qualifications

Your background:

  • Bachelor's degree in Computer Science, related technical discipline, or equivalent experience.
  • 8+ years of related experience using end-user computing productivity tools.
  • Familiarity with the Enterprise Microsoft portfolio (Active Directory, Azure, EntraID, InTune, M365), cloud platforms (AWS, Azure, Google Cloud), and containerization technologies (Docker, Kubernetes).
  • Knowledge of software development methodologies.
  • Ability to translate business needs into technical architecture requirements.

Benefits/perks:

  • Great compensation package and bonus plan
  • Core benefits, including medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remotely, hybrid, or in-office
  • Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Architect, Generative AI (Remote), Experian

Are you ready to shape the future of technology with Experian as a Solutions Architect for Generative AI? In this exciting remote position, you'll drive the design and architecture of cutting-edge generative AI tools such as Copilot and ChatGPT Enterprise. Reporting directly to the VP of Digital Workplace Architecture, you'll have a unique chance to assess various generative AI use cases and align them with existing technologies while maintaining a strategic roadmap. As a crucial player on the team, you'll define the technical requirements needed to onboard these innovative tools, ensuring that they offer real productivity gains against costs. Collaboration will be key as you work closely with risk, legal, and compliance organizations to navigate approvals and governance for these advanced solutions. Your work will not only involve building robust partnerships with key vendors like Microsoft and OpenAI but also creating solutions that address security risks associated with generative AI tools. You'll become a trusted communicator with senior technology leadership, summarizing the generative AI strategy and steering use cases through the approval process. If you possess an extensive background in technology, have a Bachelor's degree in Computer Science, and around eight years of experience with end-user computing productivity tools, you might be just the person we’re looking for at Experian. Join us in harnessing the power of data to drive innovation and create impactful tools that can transform industries and improve lives globally.

Frequently Asked Questions (FAQs) for Solutions Architect, Generative AI (Remote) Role at Experian
What are the responsibilities of a Solutions Architect, Generative AI at Experian?

As a Solutions Architect for Generative AI at Experian, your main responsibilities include assessing various generative AI use cases, aligning them with existing tech, defining technical requirements for onboarding these tools, and partnering with legal and compliance teams to ensure proper governance. You'll also produce tool recommendations based on company use cases and communicate generative AI strategies with senior tech leadership.

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What qualifications are needed for the Solutions Architect, Generative AI position at Experian?

To qualify for the Solutions Architect, Generative AI role at Experian, candidates should have at least a Bachelor's degree in Computer Science or a related technical field, combined with 8+ years of relevant experience. Familiarity with tools such as the Enterprise Microsoft portfolio, cloud platforms, and containerization technologies is essential.

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What benefits does Experian offer to Solutions Architects in Generative AI?

Solutions Architects at Experian enjoy a competitive compensation package, including bonuses, core benefits like medical and dental coverage, and a matched 401K plan. The company promotes a flexible work environment, offering options for remote and hybrid work and generous time off, including volunteer time.

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How does Experian support professional growth for Solutions Architect, Generative AI?

At Experian, professional growth is a priority. Solutions Architects in the Generative AI domain will have opportunities for development through training programs, mentorship, and exposure to the latest technologies. The company's commitment to diversity and innovation fosters an enriching environment for career advancement.

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What is the company culture like for the Solutions Architect position at Experian?

Experian's company culture is built on celebrating diversity and promoting a positive work-life balance. As a Solutions Architect, you'll be part of an award-winning workplace recognized for its inclusivity, collaboration, and commitment to employee well-being, making it a great environment for personal and professional growth.

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Common Interview Questions for Solutions Architect, Generative AI (Remote)
Can you explain how your experience aligns with the Solutions Architect, Generative AI position at Experian?

When answering this question, focus on highlighting your relevant experience, emphasizing any past work with generative AI tools, architecture design, and teamwork. Discuss specific projects or technologies you've worked with that demonstrate your capability to fulfill the role effectively.

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What do you understand by the term 'generative AI', and how can it be applied in business?

Define generative AI clearly and provide examples of its applications across different sectors like marketing, healthcare, and finance. Illustrate how it can streamline processes, improve decision-making, and deliver personalized customer experiences.

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How would you approach assessing and aligning generative AI tools at Experian?

Your response should outline a methodical approach, starting from identifying use cases, evaluating existing tools, and analyzing productivity versus cost. Mention the importance of engaging stakeholders to ensure alignment with business goals.

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What strategies would you implement to ensure compliance and governance for generative AI tools?

Discuss the importance of creating comprehensive governance frameworks, involving legal and compliance teams early in the process, and maintaining clear documentation. Emphasize the role of monitoring and regular audits to ensure ongoing adherence to industry standards.

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Describe a challenging project you've led that involved generative AI solutions.

Share a relevant experience, detailing the challenge, how you approached it, the technologies used, and the results achieved. Emphasize your leadership skills and ability to overcome obstacles while delivering value.

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How do you stay current with emerging technologies in generative AI?

Mention your strategies for staying informed, such as following industry publications, attending relevant conferences, participating in webinars, and engaging with professional networks. Highlight your commitment to continuous learning and adaptation.

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How would you handle resistance from team members regarding the adoption of generative AI tools?

Discuss the importance of open communication, addressing concerns directly, and presenting clear benefits to ease resistance. Share strategies like training, involving team members in decision-making, and providing support during the transition.

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What role do you believe the Solutions Architect plays in fostering innovation?

Explain that the Solutions Architect's role is critical in bridging technical capabilities with business needs, encouraging innovative thinking, and cultivating an environment that embraces new ideas and technologies for improving processes and solutions.

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How would you design solutions to mitigate risks associated with generative AI tools?

Describe your approach to risk mitigation, including identifying potential threats, implementing security controls, and ensuring compliance with internal and external regulations. Highlight the importance of proactive measures and continuous monitoring.

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Can you give an example of a successful collaboration with vendors in a previous role?

Share a specific instance where you successfully partnered with a vendor, detailing the objectives, challenges faced, and the strategies employed to achieve successful outcomes. Emphasize the importance of relationship management and alignment to business goals.

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Full-time, remote
DATE POSTED
January 8, 2025

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