Trade Show and Event Manager

Experian is the world's leading global information services company. During life's big moments – from buying a home or a car to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and excel, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we're investing in new technologies, accomplished people, and new ideas to help all our clients maximize every opportunity.

We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. Also, for the last five years, we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.

The Event Manager position requires 5+ years previous experience in the tradeshow and events industry. You will need project management skills in this role. Top-notch customer service skills required to work with high-touch clients and senior leadership. You excel in a team with multiple projects and collaborate well with team members. You will report to our Senior Director, Marketing.

Responsibilities include:

• Be onsite for event support in our Costa Mesa, CA campus
• Manage the strategy and logistics of trade shows and client events to achieve our goals.
• Assist sales and marketing in determining which tradeshows and events are critical. Recommend level and style of participation along with staff in attendance.
• Work with Event and Marketing leadership - plus other team members and external vendor partners to ensure collaboration, standard procedures, optimum efficiencies, and results. Educate business teams, provide direction, and establish solutions.
• Manage event plans for strategy, logistics, promotional items
• Create Cvent Registration platform to include websites, deploy and produce registration reports.
• Partner with tradeshow display house to manage booth materials, promotional items, and marketing material inventory.
• Negotiate and contract with vendor/suppliers for best arrangements within budget.
• Manage all tradeshow and event services and vendors including event service orders, registrations lists, housing lists, audio visual orders, room set-ups, meeting materials and catering/menus.
• Help create and proof content for physical event booths, web site, event emails and other event materials.
• Maintain detailed administrative and procedural processes.
• Create agenda, supply advance materials, and complete follow-up for briefings and events.
• Reconcile event cost center budgets and providing future event budget estimates.
• Manage project timelines for events deliverables, including those that involve outside vendors, and multiple Experian teams.
• Work directly with several levels of Experian management, outside vendors, hotel/venue suppliers and Experian clients.
• Stay informed about industry trends, technology and share best practices.
• Support survey summary report development and other post-event metrics to identify success and areas of opportunity.
• Support efforts to maintain relevant event databases and mailing lists.
• Provide onsite support at events when assigned.
• Bring energy, creativity, and new ideas to contribute to a successful team.
• Demonstrate event planning and event management standard methodologies.
• You will need to work with cross-department and cross-function teams.

What your background looks like

• Must reside in Southern California with the ability to go into our Costa Mesa campus
• 5+ years minimum event support experience in a corporate environment.
• Experience collaborating with multiple team members and working under tight deadline pressures.
• Experience within Cvent online registration management software. Experienced in creating registration websites and registration sites, uploading lists, deploying communications, and extracting reports.
• Understand production requirements and timelines of tradeshow and event production.
• Experience with Wrike project tracking application required.
• Experience in Salesforce and Terminus engagement hub.
• Experience with Alchemer survey software.
• Basic Knowledge of Adobe or Canva.
• Proficiently with MS Suite of products, including Excel.
• Collaborate with multiple team members and work under tight deadline pressures.
• Familiarity with event accounting and billing processes.
• Experienced presentation skills with vendors, clients, and team members.
• Experience in the successful execution of multiple events with opposing priorities.
• Project management skills – accountable with the ability to handle stress and last-minute, urgent requests.
• Undergraduate degree is required (event management, marketing, or communications, or other).

Additional information

• You are based in the Orange County (Southern CA) area
• Travel Required – 25%
• Remote position, with ability to be on-site occasionally in Costa Mesa, CA

Perks

• Great compensation package and annual performance-based bonus target of 15%
• You begin accruing 3 weeks of vacation per year starting on your first day
• 401K with a 4% company match with immediate vesting.
• Comprehensive health, dental, and vision plans.
• 5 sick days each calendar year.
• 12 paid company holidays and 2 paid volunteer days.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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