Organizational Change Management (OCM) Lead

The Organizational Change Management (OCM) Lead at Trissential is responsible for independently overseeing the OCM workstream for a global Source-to-Pay transformation initiative. This includes driving stakeholder engagement, conducting change impact assessments, and developing communication and training strategies aligned with project goals.

Candidates for the OCM Lead position at Trissential should possess 10+ years of advanced experience in strategic and tactical organizational change management, particularly in complex, global environments. A bachelor's degree in Organizational Development, Business, Communications, or a related field is required, along with advanced certifications in Change Management preferred.

For the OCM Lead role at Trissential, a strong background in leading high-impact change initiatives, especially within matrixed global organizations, is essential. Additionally, experience in stakeholder engagement, training development, and executive communications is critical for this position.

The OCM Lead at Trissential will work on a high-impact procurement and legal transformation project, driving strategic initiatives that impact global operations. This includes collaborating with cross-functional teams to ensure effective communication and successful project outcomes.

As an OCM Lead at Trissential, you can expect a competitive salary between $175,000 - $187,000, comprehensive benefits including medical and retirement plans, flexible work options with primarily remote schedules, three weeks of PTO, and exciting career growth opportunities on transformative global programs.

It’s important to mention specific methodologies like Prosci or CCMP. Explain how you have applied these frameworks to drive successful change initiatives in past projects, showcasing your adaptability and effectiveness.

Share a specific project where you played a crucial role in leading change. Highlight the challenges faced, your actions, and the measurable outcomes. This demonstrates your capability to drive impactful transformations.

Discuss your strategies for stakeholder engagement, such as communication plans, regular updates, and feedback loops. Illustrate with examples how these strategies led to successful buy-in from stakeholders in previous roles.

Identify a challenge you’ve faced, explain why it was significant, and detail the steps you took to overcome it. This showcases your problem-solving abilities and resilience in change management roles.

Discuss the key performance indicators (KPIs) you typically use to evaluate the success of change initiatives, such as stakeholder satisfaction, adoption rates, and overall project outcomes, backed by specific examples.

Explain how effective leadership is crucial in guiding teams through transitions, aligning project goals with organizational values, and ensuring clear communication. Provide examples of how you have led efforts in previous roles.

Discuss your approach to customizing messages for various audiences, ensuring that communication is both appropriate and effective. Highlight examples where this approach led to improved understanding and engagement.

Outline your experience in developing training programs that align with change initiatives. Provide specific examples of training strategies you implemented successfully and how they contributed to the overall project.

Share techniques you use to maintain alignment, such as regular touchpoints, progress updates, and collaborative goal-setting. Highlight a scenario where this led to a successful outcome.

Detail your strategies for addressing resistance, such as understanding concerns, creating supportive environments, and involving individuals in the change process. Providing examples of successful resolutions can bolster your answer.