Analytics and Insight Lead

Full-time Exempt Direct Hire 100% Remote $95,000 - $120,000 per year About Expressable: Expressable is a rapidly growing virtual speech therapy practice with over 200 team members on a mission to transform care delivery and expand access to high-quality services, serving thousands of clients since our inception in late 2019. We are passionate advocates of parent-focused intervention. Our e-learning platform contains thousands of home-based learning modules authored by our clinical team, helping SLPs empower caregivers to integrate speech therapy techniques into their child’s daily life and improve outcomes. Our mission is to set a new standard in speech therapy by making every caregiver a champion of their loved one’s success. We envision a world where everyone can fulfill their communication potential. About the Role: We are seeking an Analytics and Insights Lead to support our business operations and strategic initiatives. The ideal candidate has a strong analytical mindset, excellent problem-solving skills, and the ability to communicate complex data insights clearly. This role works closely with cross-functional teams to provide the critical information that enables us to better serve clients, optimize operations, and drive business growth. The position reports to the Chief Technology Officer. The Analytics and Insights Lead position is uniquely suited for individuals who embrace how accurate reliable data presented in meaningful ways helps everyone navigate ambiguity; independently identify and share potential solutions to complex problems; actively pursue ways to demonstrate initiative; and possess the ability to leverage technology and data to drive growth without losing sight of the people represented by the numbers. Additionally, the ideal candidate is energized and motivated in a highly mission-aligned organizational culture where candor, speed, collaboration, and curiosity are highly prized, and colleagues at all levels maintain high standards on behalf of Expressable clients. What you would be doing at Expressable (essential functions)• Data Analysis:• Conduct thorough quantitative analyses to inform and support operational and financial decision-making and strategies.• Develop and refine data visualizations that clearly communicate operational trends and forecasts to stakeholders.• Collect analytical requirements, write database queries, and build automated reports for internal business stakeholders and external partners• Utilize your expertise in SQL to manage operational and financial data effectively and in an easy-to-use manner for other teammates• Design and implement data-driven solutions that drive business outcomes and enhance operational efficiency• Own projects from inception to completion: independently initiating, planning, and executing projects within the financial domain• Communication and Teamwork:• Work with a team of technical and non-technical stakeholders to turn data into insights and insights into action• Collaborate with the finance team to report on KPIs for relevant stakeholders, senior leaders, board members, and investors• Communicate the story behind the data to non-technical stakeholders, translating insights into results• Strategic Insights:• Collaborate with cross-functional teams to provide data-driven insights supporting product development, care coordination operations, employee experience, sales strategy, and marketing initiatives/decisions• Navigate the intricacies of the healthcare context at Expressable, understanding different stakeholder needs and market driversWhat you bring to Expressable• Proficiency in data analysis tools such as SQL or similar• Proficiency with data visualization tools such as Quicksight, Mixpanel, Tableau, Power BI, or similar• Competency in office productivity and collaboration tools such as MSOffice/Teams or Google Suite and Slack.• Expert with Excel• Demonstrated success in a data analysis role, preferably in a startup or high-growth environment where establishing baseline KPIs and metrics were critical to organizational growth and development• Strong analytical and problem-solving skills, with a keen eye for detail• Demonstrably effective communication and presentation skills, including the ability to translate complex data into strategic initiativesBenefits at Expressable• Exceptional paid time off policies that encourage and support life balance• 401k matching to ensure our staff have what they need to enjoy their retirement• Health insurance options that ensure well being for the whole person and their family• Hardware provided for home office setup• Remote work environment that strives for connectivity through professional collaboration and personal connectionsExpressable values people. From the technology we develop, the services we provide, and the culture we maintain, Expressable cares about the experience of our employees, clients, and prospects. We intentionally create and sustain supportive environments in which everyone - clients, caregivers, speech-language pathologists, and team members - can achieve their highest potential. We believe that building trusting and collaborative relationships is paramount to delivering quality care so we operate with the highest levels of honesty, transparency, and accountability as individuals and a collaborative team. We believe that transforming therapy happens through the steady and iterative problem solving of an interdisciplinary team. Expressable is an equal opportunity workplace. We celebrate and embrace diversity and are committed to building a team that represents a broad tapestry of backgrounds, perspectives, and skills. Expressable is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Expressable will take the steps to ensure people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at hr@expressable.io. E-Verify Federal law requires all employers to verify the identity and employment eligibility of all person hired to work in the United States. Expressable participates in E-Verify. E-Verify Participation Poster E-Verify Right to Work Poster