Implementation specialist

FactSet creates flexible, open data and software solutions for over 180,000 investment professionals around the globe. We stay ahead of global market trends, power robust company and industry research, and provide comprehensive data with our market-leading solutions.We believe today’s talent powers tomorrow’s innovations. As a globally inclusive community, we bring our whole selves to work, and encourage employees to join in, be heard, contribute, and grow.Our work environment fosters diversity, engagement, and productivity because we know that great ideas can come from anyone, at any time.Your Team's ImpactYou will be the essential link between investment professionals and FactSet’s software. Combining a thorough understanding of finance and technology with specific expertise in FactSet software, implementation specialists help clients streamline the research and analysis process.As part of this fantastic team, you will offer an unparalleled level of service along with insight into the intricacies and functionality of FactSet applications.What You'll Do• Work on Implementation projects by executing tasks within defined objectives and deadlines. This means delivering results according to the project's scope and completing it within the specified timeframe.• Lead client communication and provide thorough product guidance and management of implementation projects.• Strong aptitude for understanding and gathering requirements to address client-specific business needs efficiently.• Execution of activities including implementations, consultancy and solution optimizations by obtaining an excellent grasp of the product functionalities and methodologies as well as industry-specific principles and best practices.• Deliver user training and contribute to the development of training materials.• Participate in the quality assurance / testing process of project deliverables.• Analyze and solve complex business issues related to clients’ investment portfolios, financial data, analytics, and workflows.• Develop and maintain up-to-date knowledge of the asset management industry, current market trends and economic factors for maintaining a competitive edge over the execution and delivery of creative solutions & strategies.• Closely collaborate with cross-functional stakeholders (e.g. Project Managers, Consulting, Sales, Product Development, Engineering and Quant Researchers).What We're Looking ForRequired Skills• Degree in Finance, Economics, Computer Science, Engineering or Mathematics.• 3+ years of professional experience in the field of finance, technology or FinTech• Previous experience in client-facing positions• Strong Excel knowledge and financial formulasDesired Skills• CFA, FRM credentials or active participation in related programs• Financial background in asset management, risk management or related areas• Experience with performance measurement and / or attribution• Knowledge in financial mathematics, statistics, and pricing of financial instruments• Skills in Python and interest in data science• Enthusiastic with a keen sense of initiative and a desire to take ownershipWhat's In It For YouAt FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means :• Contributing to a firm with over 40 years of consecutive growth, named a by Glassdoor and led by a top-rated .• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and companywide wellness days.• Flexible work accommodations. We value work / life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.• A global community dedicated to , , and , where collaboration is always encouraged, and individuality drives solutions.• Career progression plans with dedicated time each month for learning and development.• Employee-led that align with our DE&I strategy and are wholly supported by Executive Management.Learn more about our benefits .Last updated : 2024-09-23