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Senior Product Manager, Support image - Rise Careers
Job details

Senior Product Manager, Support

Faire is disrupting the industry by providing tech-driven support for independent retailers globally. We are looking for a skilled Senior Product Manager to lead our Support Experience Pod and drive high customer satisfaction.

Skills

  • Product management
  • Data-driven decision making
  • Cross-functional collaboration
  • AI/Machine Learning familiarity

Responsibilities

  • Become an expert on key customer support issues and metrics
  • Craft impactful user experiences in collaboration with cross-functional teams
  • Explore AI solutions to enhance customer outcomes
  • Collaborate with world-class leaders to empower small businesses globally

Education

  • Bachelor’s degree or equivalent experience

Benefits

  • Equity and benefits package
  • Flexible work model
  • Opportunity for remote or hybrid work arrangements
To read the complete job description, please click on the ‘Apply’ button
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CEO of Faire
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Max Rhodes
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Faire is an online wholesale platform that leverages technology to empower local boutiques and independent businesses globally, facilitating their access to unique worldwide products and driving positive economic impact in their communities.

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SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$174,000/yr - $239,500/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
July 13, 2024

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