Call Center Representative- San Antonio

San Antonio, TX San Antonio, TX Full-time Full-time Estimated: $27K - $34. 2K a year Estimated... $27K - $34. 2K a year NOW OFFERING UP TO $300 Hiring Bonus AND a possible $1K MONTHLY PERFORMANCE BONUS!!! PARTIAL WORK FROM HOME OPPORTUNITIES $14. 00 - $16. 00 based on performance Job Description Looking to get your foot in the door in the medical/health field? Are you friendly, energetic, goal-oriented and wanting to make a difference in the lives of others? Then keep on reading! What is the Job? Familia Dental is looking for friendly faces who are highly energetic, customer-focused and thrive in an active call center environment. The Call Center Associate position is mission critical, as it's our first impression and moment of truth created between our brand and the customer. The position ensures every patient calling in for a dental appointment is greeted, listened-to and scheduled in a compassionate, timely and professional manner. If you are someone who comes to work wanting to make a difference, has pride and ownership in your work, and strives to provide a wow patient experience in a fast-paced and rewarding environment, then this position is for you! Who is Familia Dental? We are a Dental Service Organization that has 42 offices based in 6 different states. We have over 100 professional dentists ready to provide best in class comprehensive dental services from general dentistry to orthodontics. Requirements: Strong Computer Skills- Ability to maneuver within multiple computer systems at once Ability to Multitask- Listening to patient while applying our processes and procedures Customer Focused Attitude- Every patient matters, and we must treat them that way Problem Solver- Looking for solutions to our patients' challenges Superior Communication Skills- Professional, tone, pace and word choices are a must Preferred Skills/ Experience: Call Center Experience- It's a plus but not a must Bilingual a Plus- Adoramos a nuestros agentes bilingues Benefits: Monthly Bonus Possibilities Paid Training Health, Dental, Vision and PTO for Full Time Employees Training: Training is in person and will be in our San Antonio Clinic for 2 weeks May be asked to come in from time to time for team meetings or coaching May be asked to come in from time to time for team meetings or coaching Looking to get your foot in the door in the medical/health field? Are you friendly, energetic, goal-oriented and wanting to make a difference in the lives of others? Then keep on reading!. Estimated Salary: $20 to $28 per hour based on qualifications