Technology Business Analyst (hybrid)

Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets.

Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 600 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond. 

The Role

As a Technology Business Analyst (Tech BA) at Fastmarkets, you will bridge the gap between business needs and technology solutions, playing a crucial role in supporting and optimising our technology-driven solutions for data collection, analysis, and reporting. You will collaborate with stakeholders across the business, internal technology teams, and external vendors to ensure our technology infrastructure and processes meet the needs of price reporting, including data accuracy, real-time processing, and seamless delivery to our clients.  

The Tech BA will help enhance our digital systems to streamline operations, improve data management and support innovation across Fastmarkets. This role demands a unique combination of strong technical skills, effective communication, and the ability to navigate the complexities of a dynamic environment from both a technology and stakeholder perspective.

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.

If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on...

KNOWLEDGE, EXPERIENCE AND SKILLS

We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.

Requirements gathering and analysis 

1. Work with business units, editorial teams, and pricing analysts to scope and document business requirements, define problem statements and conduct root cause analysis 

1. Translate business needs into functional and technical requirements for IT development teams 

1. Conduct workshops and interviews with key stakeholders to refine requirements and validate as-is process gap analysis 

1. Provide business impact analysis, in both quantitative and qualitative terms 

Process and solution design 

1. Collaborate with IT and data teams to drive the definition of end-to-end business processes across key business functions – propose and validate to-be business process design, and facilitate efficient to-be design workshops 

1. Scope improvement opportunities or business requirements and facilitate tech solution design sessions with solution architect 

1. Document and visualise solution design options and present to senior business stakeholders in the context of given technical constraints and overall tech architecture 

Project support and documentation 

1. Act as the liaison between business teams and IT teams to ensure smooth communication throughout the project lifecycle 

1. Assist in defining project scope, goals, and deliverables 

1. Provide support during project execution, including system testing, UAT and go-live phases 

1. Develop and maintain detailed documentation related to business processes, system specifications, and training materials, ensuring they align with industry standards and client requirements 

If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.

Our Values

Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values.

Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:

• METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance
   
• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
   
• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
   
• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
   
• CUSTOMER CENTRIC. We are customer-centric in all that we do
   
• COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

You’ve read a little about us – now it’s over to you!

If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day.

It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.