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Revenue Operations Analyst

ABOUT FATHOM

We think it’s insane that so many people and businesses rely on notes to remember and share insights from their meetings.

Notes are time-consuming and stressful to create while trying to hold a conversation. Even when done well, notes are a poor solution compared to hearing something first-hand.

We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far:

🥇 #1 Highest Satisfaction Product of 2024 on G2

🔥 #1 Rated on G2 with 2,200+ reviews and a perfect 5/5 rating

🥇 #1 Product of the Day and #2 AI Product of the Year

🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces

📈 We’re hitting usage and revenue records every week

We're growing incredibly quickly, so we're looking to grow our small but mighty team.

ROLE OVERVIEW

Join Fathom as the first analyst on our RevOps team! This is a rare opportunity to take on complex challenges at a high-growth startup while laying the foundation for your career growth.

As the inaugural analyst, you'll play a pivotal role in shaping how we collect, organize, and analyze data to empower decision-makers across the business. If you're excited about diving deep into data, building solutions, and making an impact, we want to hear from you.

KEY RESPONSIBILITIES

  • Collaborate with cross-functional teams—including Sales, Product, and Engineering—to understand business needs and deliver actionable insights.

  • Use statistical and analytical techniques to uncover trends, patterns, and correlations within large datasets.

  • Interpret results, identify opportunities for improvement, and recommend data-driven solutions.

  • Build and maintain BI reports and dashboards to present findings and insights effectively.

  • Automate and optimize data processing to increase efficiency.

  • Stay up-to-date with the latest data tools, technologies, and methodologies.

WHAT YOU'LL DO

By 30 Days:

  • Gain a deep understanding of our data warehouse infrastructure, analytical tools, and SalesOps processes.

  • Deliver initial analyses around key sales performance metrics, ideal customer profiles, and revenue growth opportunities.

  • Assist in evaluating and implementing new RevOps tools.

By 60 Days:

  • Improve data enrichment processes and develop new data assets for analytical consumption.

  • Collaborate with analysts and engineers across the business to enhance data accessibility and usability.

  • Use BI tools to make validated RevOps data accessible to stakeholders across the organization.

By 90 Days:

  • Surface actionable trends and insights to drive revenue and operational efficiency.

  • Offer suggestions for process improvements, data refinement, and infrastructure upgrades.

  • Become the go-to expert on RevOps data, influencing strategic decisions with data-driven recommendations.

REQUIREMENTS

  • Strong proficiency in programming languages like Python, R, or SQL, with expertise in data manipulation and analysis libraries.

  • Hands-on experience with data tools such as BigQuery, Redshift, Snowflake, dbt, and BI platforms like Looker and Omni.

  • Familiarity with CRMs like HubSpot or Salesforce.

  • Proven ability to design and build automated analytical models.

  • Excellent communication skills to convey complex insights to both technical and non-technical audiences.

  • Adaptability to thrive in a high-growth, fast-changing environment.

  • A degree in Data Science, Business Analytics, Statistics, Mathematics, Finance, or a related field.

WHAT YOU'LL GET

  • The opportunity to shape the RevOps strategy of a growing company.

  • A chance to work with a dynamic and collaborative team.

  • Competitive compensation and benefits.

  • A supportive environment that encourages innovation and personal growth.

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What You Should Know About Revenue Operations Analyst, Fathom

At Fathom, we're on a mission to make meetings more impactful by eliminating the stress of note-taking. We're the proud creators of an AI-powered meeting assistant that’s gaining momentum rapidly! If you're looking for an exciting opportunity to kickstart your career in a high-growth startup, our team is seeking a Revenue Operations Analyst. In this role, you will be the inaugural analyst in our RevOps team, diving deep into data that drives our decision-making processes. You'll collaborate with cross-functional teams like Sales, Product, and Engineering to glean insights that can enhance our operations and fuel growth. Your days will be spent using your statistical skills to uncover trends and patterns in large datasets while building and maintaining BI reports. With this position, you'll not only analyze data but also recommend actionable strategies based on your findings. Think of it as being at the heart of Fathom's data operations, where every piece of information can lead to greater efficiency and revenue. This is an incredible chance to shape the future of a dynamic company while growing professionally in a supportive environment that values innovation and adaptability. Join us and make a difference with your analytical prowess and creativity!

Frequently Asked Questions (FAQs) for Revenue Operations Analyst Role at Fathom
What are the responsibilities of a Revenue Operations Analyst at Fathom?

As a Revenue Operations Analyst at Fathom, your core responsibilities will include collaborating with sales, product, and engineering teams to derive actionable insights from data. You'll employ various statistical techniques to explore trends and correlations within large datasets, craft BI reports, and automate data processes to boost efficiency. Essentially, you will be pivotal in shaping how Fathom utilizes data to drive strategic decisions.

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What qualifications are needed for the Revenue Operations Analyst role at Fathom?

To thrive as a Revenue Operations Analyst at Fathom, you should have strong programming skills in languages like Python, R, or SQL. Familiarity with data tools such as BigQuery or Redshift is essential, along with experience using BI platforms. A background in Data Science, Business Analytics, or a related field is ideal, as is the ability to communicate complex data insights to a diverse audience.

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What tools and technologies will I be using as a Revenue Operations Analyst at Fathom?

In the role of Revenue Operations Analyst at Fathom, you will work with various data manipulation and analysis libraries, as well as tools like BigQuery, Redshift, Snowflake, and BI platforms like Looker and Omni. You'll also have the opportunity to improve data enrichment and explore new RevOps tools to streamline operations.

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How will I contribute to Fathom's growth as a Revenue Operations Analyst?

Your contributions as a Revenue Operations Analyst at Fathom will be instrumental in driving growth. You will provide essential insights into sales performance metrics, identify revenue growth opportunities, and recommend data-driven solutions that enhance operational efficiency, directly impacting the company's success.

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What growth opportunities are available for a Revenue Operations Analyst at Fathom?

At Fathom, you'll have abundant growth opportunities as the inaugural Revenue Operations Analyst. You'll be able to directly influence the strategic direction of our RevOps processes, gain valuable experience, and build a robust skill set that can propel your career forward in the fast-paced world of data analytics.

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Common Interview Questions for Revenue Operations Analyst
Can you explain your experience with data analysis and the tools you've used?

When answering this question, focus on specific tools and methods you’ve employed in past roles. Highlight your proficiency with programming languages like Python or SQL, and discuss how you used them to manipulate datasets or extract actionable insights. Be sure to include examples of projects where your analysis led to significant outcomes.

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How do you prioritize tasks when working with multiple projects?

It's important to demonstrate your organizational skills. Explain that you assess project deadlines and their impact on overall business goals. Discuss using task management tools or frameworks like the Eisenhower Matrix to prioritize effectively, ensuring that you meet both short-term and long-term objectives.

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What techniques do you use to identify trends in large datasets?

Discuss the statistical methods you apply, such as regression analysis or clustering. Emphasize how you utilize visualization tools to help spot trends and make insights accessible to stakeholders. Drawing from specific examples will strengthen your answer.

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How do you ensure the accuracy of your analyses?

Training and experience in data validation techniques are key here. Speak about reviewing data sources for consistency, implementing automated checks, and peer reviewing analyses. It's crucial to highlight a meticulous approach that safeguards the integrity of data.

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Can you give an example of a data-driven decision you influenced in a previous role?

Prepare a case where your analysis led to a strategic change, like optimizing a sales process based on customer data trends. Detail the analysis process, the conclusion drawn, and the positive impact it had on the organization. This shows your capability as an analyst in making substantial contributions.

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How do you communicate complex data insights to non-technical stakeholders?

Explain that you tailor your communication style based on your audience's familiarity with the data. Discuss the use of visual aids like charts and graphs, along with breaking down data points into relatable terms. This ensures all stakeholders can understand and act on your insights.

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Describe a challenging data problem you've encountered and how you overcame it.

In your response, detail the context of the problem, the analytical approaches you tried, and your thought process in iterating to find a solution. Highlight your critical thinking and problem-solving abilities to demonstrate your fit for the Revenue Operations Analyst role.

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What excites you the most about working in revenue operations?

Express your enthusiasm for turning data into actionable strategies. You might mention the thrill of identifying growth opportunities and how much you enjoy working cross-functionally to leverage data for revenue optimization. Tie this excitement back to Fathom’s mission to underscore your fit within the company culture.

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How do you stay current with trends in data analytics?

Share your strategies for continuous learning, such as following industry blogs, participating in webinars, or joining relevant online communities. You might also mention certification courses or groups that share insights into new tools and methodologies, demonstrating your commitment to professional development.

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What motivates you as an analyst?

Discuss how the ability to impact business outcomes through data insights inspires you. Talk about your passion for problem-solving and the satisfaction you derive from discovering trends that can enhance operational efficiency. This shows a genuine dedication to your role as a Revenue Operations Analyst.

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Full-time, remote
DATE POSTED
December 20, 2024

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