Quality Assurance Support Specialist

FEFA LLC is seeking a Quality Assurance Support Specialist based in Richland, WA. This role focuses on providing expert oversight and support for safety and non-safety software quality assurance (SQA) activities. Key responsibilities include performing audits, assessing contractor performance, reviewing causal analyses, and ensuring adherence to established quality standards and regulations. The ideal candidate will have extensive experience in SQA program implementation, in-depth technical expertise, and outstanding communication skills.

Responsibilities:

• Provide oversight support for external and internal auditing of safety and non-safety software efforts, serving as a qualified auditor in independent audits or surveillances.
• Assist in managing and overseeing projects in compliance with applicable regulations and the Quality Assurance Program Description for software-related activities.
• Support Federal Project Directors by providing quality oversight, addressing performance issues, and verifying milestone completion for software activities.
• Conduct reviews of contractor actions to address recommendations for software issues from relevant oversight bodies.
• Perform effectiveness reviews of contractor actions and recommendations to ensure issues are resolved.
• Review and comment on new and revised Quality Assurance Division (QAD) procedures and oversight reports to ensure technical quality.
• Evaluate causal analyses and corrective actions for software-related conditions adverse to quality.
• Apply strong writing and communication skills in all interactions.

Minimum Qualifications:

• Bachelor’s degree in engineering, science, technology, or business management.

• A minimum of 9 years of directly applicable experience as a management consultant, senior manager, or senior technical/business professional addressing significant issues in government or industry.
• A minimum of 10 years of experience implementing and overseeing software quality assurance programs.
• Demonstrated expertise in Safety Quality Assurance (SQA) requirements for safety and non-safety software engineering processes.

• Familiarity with software quality assurance orders, guidance, consensus standards, and industry practices.

• Excellent written and oral communication skills.
• Demonstrated ability to perform under government agency procedures.

Preferred Experience:

• American Society for Quality (ASQ) Certified Software Quality Engineer (CSQE) or equivalent certification.
• Proficiency in Microsoft 365, particularly Word and Excel.
• Experience working within government agency processes, procedures, and quality assurance programs.
• Strong customer service and communication responsiveness skills.
• U.S. citizenship and the ability to obtain a clearance.

FEFA LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.