Benefits & Compensation Coordinator

Fetch is an equal employment opportunity employer.

The Role:

The People Experience team is seeking an employee-focused Benefits & Compensation Coordinator who is passionate to learn all aspects of employee Total Rewards. Reporting to the Manager,  Benefits & Compensation, you’ll assist with activities vital to creating and implementing competitive and best-in-class employee experiences. This position is fully remote and has no direct reports.

Scope of responsibilities:

• Assist with the administration of all benefits including employee enrollment, COBRA, wellness programs and retirement plans. 
• Manage changes or updates to employee benefits due to life events like marriage, childbirth, etc. 
• Provide excellent support to employees with benefits and leave of absence questions. 
• Maintain highest standards of accuracy and confidentiality with employee information.
• Maintain accurate employee benefits records within our HRIS and external vendor portals. 
• Work with insurance plan providers and vendors to ensure employee data is enrolled correctly and benefits are delivered on time and as needed. Assist with monthly vendor invoicing and audits.  
• Review and manage monthly payroll deductions for employee benefits, coordinating with the payroll team. 
• Assist with employee benefit orientation and open enrollment.
• Maintain communication with HR Business Partners/People Managers who have employees on leave to facilitate a smooth leave process and timely return to work.
• Work with appropriate benefits vendors to ensure escalated issues are resolved quickly and accurately.
• Prepare reports on employee benefits and leave programs and the utilization of said programs. 
• Recommend improvements to processes, policies, resources and communications.
• Demonstrate highest standards of personal and professional integrity, adhere to Fetch policies and procedures, and comply with applicable laws, government rules and regulations.
• Eventually assist with various compensation activities; entering salary changes in HRIS, conducting job/pay analysis, maintaining pay bands and preparing reports for leaders.  
• Performs other related duties as needed.

We know we’re both succeeding when:

• You are confident in providing accurate and complete information about benefits plan coverages, options, deductibles, employer contributions, employee premiums, enrollment deadlines, and any changes to existing benefits. 
• All internal and external systems have accurate data and you can speak to metrics. 
• Employees know to come to you with general questions knowing they will be greeted quickly and with empathy. 
• You know when to escalate and can take action to resolve any open issues. 
• You’re continually looking for new and better ways to do things that support employees and our employee value proposition better. 
• You’re skilled at maintaining a high level of confidentiality and discretion. This role requires regular involvement in confidential employee and company matters.
• You’re helping build a more inclusive team at Fetch

The ideal candidate:

• Bachelor’s degree in human resources, business or related field
• 1-3 years of relevant experience
• Excellent interpersonal skills
• Research and analytical skills
• Strong organizational and time management skills
• Verbal and written communication skills
• Passionate about getting the details right
• Proficient with Google Suite and related software
• Solid understanding of benefits programs, enrollment processes, and compliance requirements
• Familiar with UKG/UltiPro is a plus 

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

Compensation: 

At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $65,000 - $85,000. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.

At Fetch, we'll give you the tools to feel healthy, happy and secure through: 

• Stock Options for everyone 
• 401k Match: Dollar-for-dollar match up to 4%. 
• Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets. 
• Continuing Education: Fetch provides $10,000 per year in education reimbursement.
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership. 
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
• Robust Leave Policies: 18 weeks of paid parental leave for primary caregivers, 12 weeks for secondary caregivers, and a flexible return to work schedule.