Technical Delivery Manager (Remote)

Our Purpose

At Fiddler, we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. With the rise of the internet, trust in AI has been degraded by a plethora of issues like spam, fraudulent transactions, hate speech, and online abuse. Fiddler enables organizations to get ahead of these issues by building trustworthy, transparent, and explainable AI solutions. 

Fiddler partners with AI-first organizations to help build a long-term framework for responsible AI practices, which, in turn, builds trust with their user base. Data Science, MLOps, and business teams use Fiddler AI to monitor, explain, analyze, and improve their AI solutions to identify performance gaps, mitigate bias, and drive better outcomes. Our platform enables engineering teams and business stakeholders alike to understand the “why” and how behind model outcomes.  

Our Founders

Fiddler AI is founded by Krishna Gade (engineering leadership at Facebook, Pinterest, Twitter, and Microsoft) and Amit Paka (two-time founder with acquisitions by Samsung and PayPal and product roles at Expedia and Microsoft). We are backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital. 

Why Join Us

Our team is motivated to unlock the AI opaque box and help society harness the power of AI. Joining us means you get to make an impact by helping reduce algorithmic bias and ensure that models in production across many different industries are transparent and ethical.  We are an early-stage startup and have a rapidly growing team of intelligent and empathetic doers, thinkers, creators, builders, and everyone in between. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer.  

Fiddler is recognized as a pioneer in the field of AI Observability and has received numerous accolades, including:  2022 a16z Data50 list, 2021 CB Insights AI 100 most promising startups, 2020 WEF Technology Pioneer, 2020 Forbes AI 50 most promising startups of 2020, and a 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response. By joining our brilliant (at least we think so) team, you will help pave the way in the AI Observability space.

What You’ll Do

• Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation

• Lead product “onboarding” projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation

• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget

• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met

• Establish and maintain relationships with relevant customer stakeholders, providing day-to-day contact on project status and changes

• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks

• Manage team resources and track resources’ time entry

• Assign and monitor resources to ensure project efficiency and maximize deliverables

• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan

What We Are Looking For

• 4+ years of project management experience

• Strong attention to deadlines and budgetary guidelines

• Proven success working with all levels of management

• Strong written and verbal communication skills

• Technical skills to help with product onboarding and efficient communication with engineering counterparts

• Ability to establish processes and enforce methodologies

• Excellent presentation skills

Compensation and In-Office Policy

• Pay Range in the US is $90,000 - $120,000

• Fiddlers who live within 25 miles of the US HQ in Palo Alto come at least 2 days per week into the office

• More than 25 miles, once a week in the office

The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package, benefits, and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location, and other job-related factors.

Fiddler is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.