Field Sales Engineer (Building Infrastructure) - Western US

The role, at a glance:

The Field Sales Engineer is a primary source for pre-sales technical and design support for Biamp’s sound masking and VociaTM network paging platforms with an emphasis on IT network planning and design.

This is a technical sales position, one that teaches end users, consultants and integrators, all design and performance attributes of our products and technology, in a pre-sale capacity. When we do that well, the client gets the right Biamp system. The Field Sales Engineer also provides tips, tricks, and helpful examples to the trained installation team for the AV integrator that results in integrators doing their projects more profitably. The client expects a team from Biamp to provide them with best in pre-sales technology and system design information, and to make sure the recommended solution is implemented by integrators capable of delivering a solution to meet the project requirements. This position partners with internal Regional and Account Managers. The Field Sales Engineer is responsible for ensuring that all technical details of proposed Biamp systems will meet or exceed the expectations of the client.

The Field Sales Engineer for the Western United States reports to the Field Sales Engineering Manager - Americas with direction from the Western US Regional Sales Manager.

How you'll contribute:

• Drive the technology evaluation stage of the sales process with major projects and key clients. The FSE will take the lead support-role for the development of proper product application. The FSE will be instrumental in ensuring clients develop “network readiness” in advance of deploying sound masking and advanced paging systems.

• Manage all elements of the technical communication between Biamp and end users, consultants and AV integrators up to the point where the product is ordered. This includes writing (or participating in writing) proposals, review of design drawings, and recommend solutions.

• Work in conjunction with Biamp sales managers as the key technical advisor and product advocate.

• Develop relationships with client decision-makers and technical staff after being introduced by our sales managers. The FSE is their technical resource for pre-sales design evaluation and support.

• Explain and demonstrate the technological aspects of the product being marketed. Training in the field at integrators, consultants, and end-users on all aspects of Biamp equipment, its functions and its uses.

• Drive the sales process through all phases requiring technical or design decisions. Fully explain to clients how a Biamp solution solves their issues. Help increase Biamp market share by providing world-class technical expertise on every project.

• Participate in training on sales techniques and skills on an ongoing basis.

• Respond to functional and technical elements of RFIs/RFPs.

• Give and prepare technical presentations direct to manufacture’s representatives, consultants, key end-users, MEP firms and architects in the Western United States. Develop and deliver product demonstrations as needed.

• Primary technical resource for the field salesforce in the Western United States.

• Report client feedback on technical matters to Biamp leadership. Identify and report any areas that could be improved upon for increased customer satisfaction.

• Other duties as assigned by your Supervisor.

A successful candidate should have:

• Comprehensive knowledge of sound systems and the architectural acoustic principals surrounding sound propagation. A thorough understanding of the decibel, SPL weighting curves, noise criteria, sound absorption, inverse square law, and the human auditory system.

• Bachelor's degree in a technical field, or commensurate experience in a related position.

• Extensive computer networking design and support experience (preference in audio video networking).

• A verifiable history of success in technical sales in a channel partner environment.

• Experience in the professional audio/ video industry including contacts with integrators, consultants, and end-users.

• Ability to build long-term relationships with Biamp clients.

• Excellent teamwork skills.

• Strong technical presentation skills, and the ability to address a wide range of business and technical people, from C-Suite to non-technical staff.

• Strong self-motivation to enable efficient work in a location remote from the company’s headquarters.

• Good computer skills, including working knowledge of the MS Office suite (including strong PowerPoint abilities) and CAD programs (Bluebeam Revu/Visio/AutoCAD LT).

• Comprehensive general technical audio system knowledge including distributed audio systems.

• The ability to travel throughout the Western US approximately 50% of the time, including to Biamp WHQ in Beaverton, OR. as well as to trade shows.

Some nice-to-haves:

• Previous in-depth knowledge of sound masking systems, enterprise level paging applications including life safety, and DSP based audio system integration is preferred.

Work environment:

• This is a remote (work from home) position. The successful candidate will be based in the Western US with access to a major airport within one hour of their home location.

• Approximately 50% travel (workload dependent).

What we offer:

• Medical, Dental, and Vision

• 3 weeks annual PTO and 9 paid holidays

• 401(k) + matching

• Employer-paid base life insurance, short, and long-term disability

• Health savings accounts (with Biamp contribution) and flexible spending accounts

• Tuition reimbursement

• Discretionary profit-sharing

• Referral bonuses

• Charitable donation matching

• The compensation range for this role is USD $80,000 to $107,000 annually

Who is Biamp?

We make the world’s most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.

As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same:

Biamp connects people through extraordinary audiovisual experiences.

About our company:

At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We play to win and are a great place for people who feel the same. It’s a challenging, high-energy environment where we believe in moving fast over being perfect, changing course quickly as needed. Like most successful teams, we love to have all-stars, but we understand it’s far more important to have great team players. As a result, we look for people who put the success of the team ahead of personal glory. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don’t succeed. We’re looking for people who are relentlessly committed to winning because commitment to one another and the common goal is the most consistent and reliable path to recurring success.

Biamp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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