Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Field Service Representative image - Rise Careers
Job details

Field Service Representative - job 4 of 7

Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With world-class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited education and training program, Stiles builds solutions around our customer’s needs.

We offer expertise in manufacturing a range of materials, including wood, plastics, composites, carbon fiber, glass, stone, and nonferrous metals. Our innovative concepts, new technologies, and outstanding service extend to aerospace, transportation, alternative energy, architecture and structural elements, furniture, retail fixtures, and other industries.
Stiles is headquartered in Grand Rapids, Michigan, and has regional offices in High Point, North Carolina; Bristol, Pennsylvania; Coppell, Texas; and Rancho Cucamonga, California.

Interested in joining the Stiles team? We offer our team members a generous benefit package, an opportunity for career advancement, and support in your career every step of the way!


Job Details:

As a Field Service Representative, you’ll apply your technical, electrical, and mechanical skills to assist customers with our machinery and equipment. Whether installing, troubleshooting, educating, or providing maintenance, you’re there to save the day. Like solving problems and don’t mind traveling? You’ve come to the right place.


What you’ll do:

  • Perform installation, start-up services, and operation instruction on all equipment represented by the company.
  • Provide prompt follow-up reports on work performed, problems encountered, and customer concerns.
  • Recommend improvements pertaining to the operation and reliability of our products, when appropriate.
  • Form positive relationships with customers and their employees and serve as adjunct support in resolving equipment problems through recommendations and troubleshooting.
  • Assist in training customers and other Field Service Representatives in the use, operation, adjustments, and proper maintenance procedures for our equipment.
  • Maintain demo equipment and ensure proper operation; assist in customer presentation and demonstration, as needed.
  • Learn the latest installation/maintenance procedures and techniques while assisting vendor technicians and other installers.

What you can expect:

  • Competitive pay with incremental sign-on bonuses
  • Attractive benefits package with health, dental, vision, and life insurance, plus PTO and retirement options
  • Opportunities for on-the-job training, advancement, and earned accreditations
  • An average of four days of regional travel, with overtime and mileage reimbursement.

What you need:

  • Valid driver’s license
  • Flexible schedule with ability to travel regularly
  • Two years of electronic technical school or equivalent experience, or willingness to learn
  • Associates Degree preferred
  • Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience

If you are currently an employee of a Stiles Machinery customer or dealer, we need written approval from senior management of your current employer before continuing the application process

Starting base salary $45,000-$60,000 plus overtime


Qualifications

Education

Preferred

Technical/other training or better.

Experience

Preferred

Maintenance or operation experience with woodworking machinery
N/C or P/C service or maintenance experience
Mechanical experience
Stiles Machinery Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Stiles Machinery DE&I Review
4.0 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of Stiles Machinery
Stiles Machinery CEO photo
Christian Vollmers
Approve of CEO

To be the industry leader in recommending, supplying and supporting high quality, production solutions and services. With personal integrity, always provide the latest technical advice and the best customer support. To always deliver our products...

15 jobs
MATCH
Calculating your matching score...
TEAM SIZE
DATE POSTED
April 15, 2023

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
Other jobs
Company
Posted 2 years ago
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
401K Matching
Social Gatherings
Flex-Friendly
Conferences Stipend
Learning & Development
Company
Posted last year
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Dare to be Different
Reward & Recognition
Fast-Paced
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Learning & Development
Social Gatherings
Company
Posted 2 years ago
Company
Posted 2 years ago