Field Service Technician

Preferably these states only

IL, GA, MA, NH, PA, TN, NC, TX, CT, SC, KY, NE, IA

Qualified candidates will possess the following:

• 5 years in a Field Service role with decision-making responsibility
• Electronics or Electrical certificate or degree
• Ability to travel 70% of the time
• Ability to write trip reports, return material authorizations, test reports, and corrective action reports
• Knowledge of PLC’s highly preferred
• Ability to read, understand, and troubleshoot systems using electrical schematics
• Must be able to work in a Windows environment and be proficient with Word, Excel, and Powerpoint
• Must have a clean driving record
• Must not be afraid of heights
• This position requires up to 70% domestic and international travel; Flexibility to work/travel over weekends, holidays, evenings/nights may be regularly required.
• Frequent interface with customers and/or end-users, vendors, and contractors.
• Support in scheduling and coordinating the participation of vested parties at the site to inspect/witness the final installation of equipment and their participation in the execution of start-up and commissioning activities.
• Coordinate internally to ensure a timely response to customer inquiries.
• Troubleshoots PLCs, VFDs, and other automated equipment, onsite and remotely.
• Repairs equipment installed onsite at customer facilities, both warranty, and non-warranty claims.
• Carries out routine inspections of existing system installations.
• Take ownership regarding the correct implementation of the pre-commissioning activities in the mechanical, electrical, instrumentation, and automation disciplines, ensuring the quality of the work and of the quality of the reports.
• Travel to the customer site to perform final commissioning and demonstrate equipment functions as per specifications to obtain customer acceptance.
• Support the project team in ensuring all the mechanical, electrical, instrumentation, and automation punch list items are cleared and signed-off as per project requirements.
• Participate in project and construction meetings, as required.
• Ability to prepare and provide technical training to the end-user operators and/or maintenance personnel.
• As a trouble-shooter, you will go on-site in the event of technical issues, analyze and eliminate faults, and will be available on-site for our customers in case of subsequent technical queries.
• Utilizes data acquisition system software to collect data from equipment analysis.
• Provides quotations for field support of the product.
• Independently coordinates with customers and/or end-users all details of site visits prior to departure.
• Independently coordinates all travel arrangements (airfare, lodging, ground transportation, etc.).
• Provides direct technical support of customers, contractors, sales, and engineering for testing and field service activities.
• Writes and reviews all field service reports for accuracy, completeness, and clarity before publication or delivery to the customer.
• Advises Development Group on possible product improvements, potential product weaknesses, new product or service opportunities, and any other potential improvements or concerns as a result of findings from field experiences.
• Review technical publications, articles, and abstracts to stay abreast of technical developments in the industry.
• Provide technical reports to engineering and/or external customers.
• Support engineering with input on design and analysis of design with technical documentation.
• Operates aerial lifts and other similar machinery to access our equipment – often at significant heights.

Job Type: Full-time

Salary: $30.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Field service: 5 years (Required)
• electrical: 5 years (Required)
• electronic: 1 year (Preferred)
• plc: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: On the road

Speak with the employer
+91 6375832734