Field Support Asst - job 1 of 3

Description

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

PRIMARY PURPOSE OF POSITION

Receives calls from customers and contractors regarding work progress, service dates, etc. Makes commitments for the installation of service in the absence of supervisor. Prepares daily work location sheets, distributes meter and job orders, keeps records of construction progress, and determines the availability of special tools and equipment required for the performance of the work. Verifies Company and contractor daily work reports and makes corrections when necessary. Prepares time report for service center operating field and office personnel. Maintains vacation schedule, weekly summaries of overtime and absence, and weekly call-in rosters. Orders supplies and materials from the central warehouse via a PC. Verifies that sufficient quantities are in stock to perform scheduled construction. Prepares store orders, hauling orders, shop orders and store credits. Keeps stationery and office supplies inventoried. Acts as custodian for office records. Maintains records for medical absences, occupational injuries and illness. Coordinates medical absence records with the Environmental, Health & Safety Department. Reviews, checks and corrects for procedural completeness of all jobs reported completed in the field. Forwards related paperwork to proper destination. Maintains files of various job reports and records. Performs input and audits of work management computer systems. Operates video display terminal, personal computer, and other office machines. Required to work during emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES

JOB SCOPE

Qualifications

MINIMUM QUALIFICATIONS

• Knowledge: Basic knowledge of distribution systems, materials, tools, and construction standards.
• Skills/Abilities:
• Demonstrated ability to interpret maps and perform a variety of clerical functions according to established procedures.
• Demonstrated ability to communicate effectively.
• Ability to operate a personal computer.
• Satisfactory completion of the Clerical Testing Battery.
• Education/Experience: Over two years of related work experience or equivalent combination of formal education/training and experience.

PREFERRED QUALIFICATIONS