Overview:
Position #: 11627
Responsibilities:
- Retrieves and files information in accordance with established procedures. Provides prompt and efficient retrieval of exams for immediate on-site viewing as needed by department or by other healthcare professionals. Faxes documents as needed.
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Oversees file room operations on a daily basis.
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Acts as a resource for other file clerks.
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Assists supervisors and managers with projects as needed and participates in special projects as deemed necessary.
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Provides highest level of customer service to all staff and patients.
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If working in a medical office, oversees the processing all third-party requests, incoming calls, practice medical records buckets, labeling of documents, and requests from providers and nurses.
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If working in a medical office, sends all pre-operative clearance paperwork to appropriate staff. Develops proficiency in multiple database programs to retrieve records from hospitals and laboratories as required.
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If working in a medical office, executes prompt retrieval of reports for review by authorized individuals while ensuring customer satisfaction.
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Performs other duties as assigned and adapts to changing departmental demands.
Requirements:
- High school diploma or GED.
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No experience needed. Medical Records experience preferred.
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Basic knowledge of clerical and filing organization.
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Basic computer skills preferred.
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Excellent customer service skills.
Frequent physical demands include: Sitting, Standing, Walking
Occasional physical demands include: Climbing (e.g., stairs or ladders), Carry objects, Push/Pull, Twisting, Bending, Reaching forward, Reaching overhead, Squat/kneel/crawl, Wrist position deviation, Pinching/fine motor activities, Keyboard use/repetitive motion, Talk or Hear
Continuous physical demands include:
Lifting Floor to Waist 25 lbs. Lifting Waist Level and Above 10 lbs.
Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Moderate Depth Perception, Moderate Hearing
Our Network:
Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants (including contractors, travelers and consultants) to have an annual flu vaccine and to have a completed COVID-19 vaccine prior to start date, with the exception of individuals with medical and religious exemptions.
"Company will never ask candidates for social security numbers or date of birth during application phase. If you are asked for this information online, you may be a target for identity theft."