Financial Services Representative (Remote)

The Financial Services Representative position is a full-time employment opportunity. The Financial Services Representative advises new and continuing students with the educational funding plan through their journey to graduation.

Essential Job Duties:

• Advise new and continuing students with their financial payment options to help fund their education.

• Assist students with the application process, document collection, disbursements and awards, educate on both institutional and academic policies, and guiding them until they reach graduation.

• Maintain a working knowledge of Federal, State and Institutional Policies governing Title IV student aid programs.

• Communicate with students via phone, email, etc. to answer inquiries on educational funding questions and concerns in a timely manner.

• Review and ensure student accounts are accurate, invoiced, and future payments are on schedule.

• Contact students for past due balances and monitor payment plans.

• Collaborate with internal departments to resolve student inquiries.

• All other duties as assigned.

Minimum Qualifications:

• Excellent customer service skills

• Attention to detail and strong mathematical skills are required

• Must possess outstanding organizational and time management skills

• Must be able to multitask and prioritize responsibilities

• Ability to communicate effectively, both verbally and written

• Proficient computer skills: Microsoft Word, Excel, Outlook, and PowerPoint

• Strong interpersonal skills

• One (1) year of experience in an educational setting, finance, contact center, or other applicable customer service role required

Preferred Qualifications:

• Bachelor's Degree preferred.

• Financial Aid experience preferred.

For more information regarding this position, please contact us at careers@uagc.edu .

UAGC shall, in all solicitations or advertisements for all employees placed by or on behalf of UAGC, state that all applicants who are qualified will receive consideration for employment without regard to sex, race, color, religion, sexual orientation, national origin, ancestry, citizenship, pregnancy, marital status, registered domestic partnership status, age, physical disability, mental disability, genetic information, gender identity, military or veteran status, service in the uniformed services, or any other consideration made unlawful by federal, state or local laws.

Where higher education meets technology – that’s The University of Arizona Global Campus. At UAGC, students discover relevant degree programs, innovative technology, and cherished tradition. UAGC offers associate, bachelor’s, and master’s online degree programs. The mission of UAGC is to provide high-quality, accessible, lower cost, and innovative, educational programs that meet the diverse needs of individuals pursuing advancement in their lives, professions, and communities. For more information, please visit www.uagc.edu , Facebook (https://www.facebook.com/UniversityOfArizonaGlobalCampus/) , Instagram (https://https://www.instagram.com/uazglobalcampus/) , LinkedIn (https://https://www.linkedin.com/company/university-of-arizona-global-campus/) or Twitter (https://www.twitter.com/UAZGlobalCampus) .