Job details

Group Account Supervisor

Reset your expectations of a health and wellness agency. From our inception, Fingerpaint has been driven by an unstoppable collective spirit of possibility. It’s that curiosity that’s at the heart of everything we do. From our legendary people-first culture to the hundreds of Fingerpainters who define us, we’ve reimagined what it means to be a healthcare and wellness advertising agency. Here, creativity happens naturally—we attract top talent and give them a space to grow and collaborate.

Objectives of This Role:

The group account supervisor is responsible for driving marketing strategy across all segments, influences multiple or large-scale mid-level client relationships, and is responsible for managing the workload and profitability of the assigned business.

Duties and Responsibilities:

Ability to think strategically, creatively, and collaboratively

Excellent understanding of the digital marketplace and ad formats

Highly effective communication skills

Ability to effectively work with multiple team members

Management of junior staff

Demonstrate solid presentation skills

Think proactively about brand strategy and life cycle management

Partner with internal senior managers, strategy, finance, etc, to ensure optimal client satisfaction, business development, and revenue potential

Oversee account team to drive and own assigned projects/programs from creative brief development through deployment; ensure total quality control of final output to client

Demonstrate success in getting a brand through a whole cycle with varied experiences, such as POA, launch, positioning, new campaign, conventions, etc

Oversee contract development and scope of work/staffing plan development and approval by collaborating with project management, department heads, and clients

Provide strategic direction and approvals at significant steps of the creative process (including positioning, messaging, campaign development, tactical development)

Partner with creative team to strategically develop content/flow; review and evaluate projects (copy/layout) to ensure they are on strategy and consistent with creative brief and client direction (or oversee account team in this partnership)

Act as advocate for strategic thinking and creative ideas and execution

Lead tactical plan development; substantively participate in strategic and tactical planning sessions at the agency and client to continue to grow strategic thinking and knowledge

Manage team in providing proper detailed project assumptions to project management/coordination to ensure accurate scope of work/estimate development and review hours/OOPs against ongoing projects in partnership with project management

Manage brand profitability by evaluating/discussing financial reports to ensure projects are completed within budget and make recommendations to ensure revenue is achieved

When appropriate, act as the liaison with other client or agency vendors, as well as other companies within the Fingerpaint network

Immerse self in client business to champion stellar, business-building ideas and knows how to effectively collaborate to bring those ideas to life

Manage the account by appropriately guiding, instructing, and focusing the client using advanced knowledge of brand(s) and therapeutic area (scientific, competitive, sales/marketing)