Assistant Property Manager

A family-owned and privately held property management company, First Realty Management has more than 70 years of experience with the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm.At the core of it all, our talented employees make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and opportunities to learn from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else - we always put our team members first.First Realty Management is seeking an Assistant Property Manager with a "hands-on" approach. This APM will assist in ensuring the efficient operation of several different small to mid-size apartment communities totaling 208 units; A mix of section 8 housing, tax-credit, and market-rate units, all within a scattered site portfolio.Job Functions:- Ensures that the resident certification and recertification process is completed promptly and in accordance with established procedures by:- Sending out notifications, Completing all verifications, and- Completing and processing all applicable site billings and vouchers.- Ensures all rental applications and waiting lists are processed and maintained promptly and in accordance with established procedures by:- Maintaining waiting list,- Completing required correspondence and rental-related paperwork.- Completing all appropriate background checks, and leases.- Completing all other appropriate regulatory paperwork.- Manages and monitors the rent collection process by:- Keypunching data, tracking payments, and making deposits.- Handling delinquent accounts according to the manager's directives and meeting all applicable legal requirements.- Works with the maintenance team to:- Ensure apartment readiness for new residents.- Ensure that work orders are completed promptly.- Ensures efficient physical operation of property by:- Conducting regular property inspections, including those appropriate upon apartment turnover.- Administering and monitoring preventative maintenance program.- Works with the site Property Manager and Marketing Coordinator to reduce vacancies by:- Implementing site marketing plan, + shopping assigned property's competition.- Completing occupancy-related reports and correspondence.- Fosters and maintains positive resident relations to achieve a satisfactory resident retention rate by:- Responding to resident service requests and other resident needs in a prompt, efficient, and courteous manner.- Conducting new resident orientation.- Covers all site operations in the absence of the Property Manager.- Other job responsibilities as assigned.Requirements- Understanding of property management practices.- Familiarity with local, state, and federal housing regulations and any housing programs applicable to the property.- Strong skills in discretion and judgment.- Excellent communication skills, both verbal and written business English.- Proficiency in Microsoft Word, and Excel.- Ability to learn quickly.- Basic marketing skills.- Good resident relations/customer service skills.- Must have some experience in multi-family rental housing with knowledge of; section 8 housing, market rate, tax credits, and Federal, State, and Local housing regulations.- Must have strong knowledge of affordable housing.- Must have strong resident relations skills with the ability to communicate effectively both verbally and in writing.- Proven leadership skills and ability to take initiative.- Superior judgment and decision-making skills.- Level of Education/Training/License: Bachelor's Degree in business preferred.- Formal industry-related certifications, such as CPO, are desired.- Experience: 1-3 years of experience with residential property managementBenefits- Sign-on Bonus.- Paid Vacation, Holidays, PTO/Personal leave.- 401(k) plan.- Health, Vision, and Dental insurance.- Life Insurance, Short- & Long-Term Disability.- Flex spending accounts & Transportation expense accounts.- Opportunity for professional growth and development.Equal Opportunity EmployerIf you need an accommodation to apply due to a disability or protected veteran status, please contact HR at 617-423-7000 ext. 3772.#firstrealty