Job details

Technical Program Manager - Contractor

Flatfile is seeking an experienced Technical Program Manager to drive customer project planning and execution. You’ll leverage your technical background and strong organizational skills to ensure clear communication, comprehensive documentation, and successful project delivery with our most strategic enterprise customers.

In this role, you will:

Collaborate directly with enterprise customers and both internal and external technical resources in designing and implementing solutions to challenging data exchange problems
Manage project scope and timelines, track progress, and ensure milestones are met
Provide regular updates on project status to stakeholders, including internal teams and customers
Facilitate effective communication between product teams and customer-facing teams to align expectations and deliverables
Identify and navigate organizational bottlenecks to drive progress while mitigating risks and escalating issues
Maintain thorough documentation of project processes, decisions, and changes.

You'll likely thrive in this role if you:

Proven experience as a Program Manager, Project Manager, or similar role in a software development environment.
Technical background with a solid understanding of software development processes and methodologies.
Excellent written and verbal communication skills.
Strong organizational and multitasking abilities.
Experience with project management tools such as Jira, Trello, or similar.
Ability to work collaboratively in a fast-paced, dynamic startup environment.
Strong problem-solving skills and attention to detail.

Preferred qualifications