Sprinter Commercial Vehicle Sales Consultant

As a Sprinter Commercial Vehicle Sales Consultant at Fletcher Jones Imports, you will engage customers in the sales process, providing excellent service by assisting them in selecting the right fleet vehicle to meet their needs. You'll demonstrate products, communicate features, and maintain relationships to encourage repeat business.

To qualify as a Sprinter Commercial Vehicle Sales Consultant at Fletcher Jones Imports, you should have a valid driver’s license and a clean driving record. Previous experience in Commercial Vehicles and/or Fleet Sales is preferred, along with a passion for customer service and automotive sales.

Fletcher Jones Imports offers an array of benefits for Sprinter Commercial Vehicle Sales Consultants, including health, dental, and vision insurance, paid time off, a 401(k) plan with matching, as well as professional development assistance to help you grow in your career.

To prepare for the role of Sprinter Commercial Vehicle Sales Consultant at Fletcher Jones Imports, you should build a solid understanding of commercial vehicles and fleet sales, enhance your consultative selling skills, and become familiar with current automotive trends and technology.

As a Sprinter Commercial Vehicle Sales Consultant, you will utilize CRM software and other sales tools to effectively manage customer interactions, track sales progress, and maintain your customer relationships, ensuring a smooth sales process.

Success as a Sprinter Commercial Vehicle Sales Consultant at Fletcher Jones Imports relies on strong communication skills, a customer-oriented approach, and the ability to build lasting client relationships while demonstrating a genuine enthusiasm for the automotive industry.

Yes! Fletcher Jones Imports encourages recent graduates with a strong desire for sales and customer service to apply for the Sprinter Commercial Vehicle Sales Consultant position, especially if they have a keen interest in the automotive industry.

When approaching an uncertain customer, I would start by asking open-ended questions to understand their needs and preferences. This allows me to tailor my recommendations and provide detailed information about different models that align with their operational requirements.

To maintain customer relationships, I focus on regular communication, follow-ups after sales, and offering assistance when needed. I also use CRM tools to track interactions and gather insights, ensuring that I can provide personalized experiences.

Yes, I once exceeded my sales target by actively engaging with potential clients and customizing solutions based on their unique needs. This approach not only helped me close more deals but also fostered long-term relationships with my clients.

I stay updated on industry trends by attending automotive seminars, participating in webinars, subscribing to relevant newsletters, and following major automotive publications to ensure that I can provide my customers with accurate and current product information.

Key elements of a successful vehicle demonstration include knowing the vehicle’s features inside out, understanding the customer's needs, and effectively showcasing how those features benefit the customer in real-world applications.

I would approach a dissatisfied customer with empathy, listen actively to their concerns, and take ownership of the situation. From there, I would work towards a suitable resolution while ensuring they feel valued and heard.

I am motivated by the opportunity to help customers find the perfect vehicle that fits their needs. Additionally, achieving sales targets and being recognized for my contributions drives me to continually improve my skills in the sales process.

In previous roles, I have utilized CRM software for managing customer interactions, tracking sales progress, and improving customer service. I find it to be an invaluable tool that helps me stay organized and focused on client relationship management.

Teamwork is crucial in a sales role. Collaborating with colleagues enhances the sharing of ideas, experiences, and strategies that can lead to improved sales tactics and ultimately, a better experience for customers.

Fletcher Jones Imports is distinguished by its commitment to excellence in customer service and the emphasis on employee development within a family-owned environment. This fosters a strong team culture focused on delivering incredible guest experiences.